Receptionist/Admin Assistant

Position: Receptionist/Admin Assistant

Salary: $20 – $25 per hour (DOE)
Location: San Bernardino, CA
Employer: Serve U Property Solution
Status: Full-Time | Non-Exempt

About the Role

Serve U Property Solution is seeking a professional and organized Receptionist to join our growing property management team in San Bernardino. As the first point of contact for clients, vendors, and visitors, you will play a key role in creating a welcoming environment while keeping daily operations running smoothly.

This is a fast-paced position ideal for someone who thrives in a high-volume, customer-facing role and enjoys multitasking.

What You’ll Do

• Greet clients, vendors, and visitors with professionalism and courtesy

• Manage high-volume incoming calls and route inquiries appropriately

• Respond to questions about properties, services, and maintenance requests

• Log, track, and distribute service requests; escalate urgent issues

• Coordinate appointments with tenants, vendors, and internal teams

• Maintain accurate call logs and scheduling records

• Handle incoming and outgoing mail, packages, and deliveries

• Schedule meetings, conference rooms, and property-related appointments

• Assist with invoices, estimates, notices, and general correspondence

• Maintain organized filing systems for property and vendor records

• Support office operations including supply ordering and coordination of job materials

• Provide administrative support and assist with special projects

What We’re Looking For

• Minimum 1–2 years of receptionist, administrative, or customer service experience
  (Property management experience is a plus)

• Strong customer service skills and ability to handle high call volume

• Excellent communication skills, both written and verbal

• Highly organized with strong multitasking abilities

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Experience with systems like Yardi, QuickBooks, or Google Drive is a plus

• Ability to handle confidential information with professionalism

• Bilingual (English/Spanish) required

Work Environment

• Office-based role in a property management setting

• Fast-paced with moderate noise levels during peak hours

• Occasional lifting up to 25 lbs (packages or supplies)