Receptionist

I am currently recruiting a Receptionist/Office Administrator role for a local engineering business. There is career progression within this role for the future.

Duties

* Answer customer enquiry emails/phone calls and redirect as necessary

* Maintain and update service record spreadsheets

* Update Flowlens enquiries and assign to appropriate personnel

* Assist Service Administrator with paperwork and reminder emails where required

* Maintain customer relations ensuring polite and professional standards via email and on the phone

* Book lodgings for field service engineers

* Generate RAMS for service and installation using the company H&S portal

* Send weekly service email reminders to customers

* Document filing

* Work both within a team and individually to fulfil daily activities in a professional and timely manner

* Coordinate with the Service Manager to ensure Handfed paperwork is completed in time for dispatch

* Ensure customer documents are filed appropriately and in accordance with government legislation

The salary for this role is up to £30,000.
Hours are 8am - 5pm Monday to Friday