ABOUT POET

At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty-five years, our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and a leader in sustainable products in the world.

CULTURE IS KING AT POET

We’re all on the same team. We always communicate. And we park our egos at the door. These aren’t just slogans on our walls. It’s the way we do things at POET. We provide an environment for team members to maintain a healthy work-life balance. It’s the best way to optimize health, wellness, and productivity in a sustainable way. We work hard. We play hard. We have frequent team events, volunteer efforts, and we know how to celebrate wins!

JOB SUMMARY & RESPONSIBILITIES

Each day, when we show up to work at POET Bioproduct it’s our job to market and transport, as efficiently as possible, over 20,000 tons of our high-quality feed products from our bio-processing facilities to our valued customers. We use hopper and tanker railcars to transport our products all over North America. Your role as a Rail Logistics Coordinator is critical to ensure our customers receive the product they rely on. You will be involved in all aspects of railcar shipments including billing, tracking, and solving any challenges encountered between our biorefineries and our customer’s locations.  Sound intimidating? Don’t worry. If you are a problem solver, detail-oriented a good team player, effective communicator and are looking for an opportunity with a strong, growing company in an exciting industry, we can provide you with all the necessary training and tools to be successful.

This is an on-site role located in Sioux Falls, SD. Responsibilities include:

• Execute and optimize rail shipments by evaluating freight spreads, product quality specifications, arbitrage opportunities, and market timing.

• Develop and manage rail shipment patterns by leveraging knowledge of rail logistics, terminology, and billing processes.

• Monitor and trace rail shipments to proactively identify and resolve potential service or transit issues in coordination with rail carriers.

• Utilize contract management, shipment tracking, and operational systems to ensure accurate and timely execution.

• Investigate and reconcile invoicing discrepancies, including freight charges and related costs.

• Deliver high-quality customer service when interfacing with customers.

• Partner with our bioprocessing facilities to understand operational needs and help solve any constraints.

• Analyze shipment routing and destination options to determine the most efficient and cost-effective location.

• Provide contract management and operational support to merchandisers.

• Collaborate cross-functionally to support additional operational initiatives and business needs as required.

• Since we’re all about teamwork and getting the job done, your skills may be put to a lot of other uses!

QUALIFICATIONS & SKILLS

This job may be for you if…

• You have a Bachelor's degree or similar real-world experience.

• You’re a team player. You bring a positive attitude that embodies POET’s Culture. You’re patient and level-headed.

• You enjoy solving problems. You can independently investigate and resolve problems.

• You like helping people. You treat others with the utmost respect and build relationships while serving them.

• You are never satisfied. You propose new solutions to challenges. You get excited about even small improvements. You enjoy exceeding someone else’s expectations. You can complete a task while meeting deadlines without reminders. 

• You communicate effectively. You write well. You speak articulately. You’re comfortable communicating in writing and on the phone. You return messages promptly.

• You pay attention to the details. You can identify and study data and trends to utilize in your role.

• You’re a learner. You’re not afraid of taking on new things and stretching yourself. You’re not afraid to ask questions and learn about other areas of the business.

• You have excellent organizational, time management, and communication skills as well as the ability to embrace change. You are willing to go the extra mile to complete what needs to be done.

• You know the basics of Microsoft Office Suite. You’re capable of learnin