Quality Tech II - 1st Shift

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.           

About the role: 

The Urology Complaint Investigation Site (CIS) in Arden Hills is searching for Quality Technician II. This technician will be responsible for performing product analysis on returned urology devices, writing investigation reports, and working with engineers on escalations. May assist in developing, validating, and qualifying test methods, updating work instructions, and continuous improvement projects.  A successful candidate will have a proven track record of taking direction and delivering results with little supervision. We are looking for someone who is a team player that has a strong desire to learn new skills and take initiative independently. 

 

Work Mode:

At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model XXX

Relocation:

Relocation assistance is not available for this position at this time.

VISA:

Boston Scientific will not offer sponsorship or take over sponsorship of an employment VISA for this position at this time.

 

Your responsibilities will include:

• Serve as a subject matter resources for device analysis and quality investigation processes

• Perform testing, gather data, and analyze results of returned devices to ensure compliance with quality standards

• Documenting product investigation activities with precise, technical, quality writing 

• Communicate quality concerns effectively to stakeholders through clear, timely emails

• Assists engineers by reviewing complaint data and identifying issues in returned devices 

• Identify and troubleshoot processes, device failures, and equipment issues 

• Evaluate analysis process and current coding to support continuous improvement initiatives, enhance device investigations, and provide informative data

• Assists engineers with qualification and validation studies & reports by collecting, compiling, measuring, organizing and recording data, and by writing procedures. May keep lab notebook.

• May identify non-conformances, support escalations, and conduct additional investigations

• Assist with NCEP and CAPA activities

• Working with cross-functional partners to complete different parts of investigations

• Participating in various continuous improvement projects

 

 

Required qualifications:

• Minimum of 2 years with High School Diploma and/or equivalent experience, training , or apprenticeships
• Must work well in a team environment
• Proficient with microsoft office tools
• Good oral and written communication skills

 

Preferred qualifications:

• Self-starter with the ability to identify improvement opportunities
• Able to work independently under limited supervision as well as in a team environment
• Experience with the Global Complaint Management System (GCMS)

• Experience in a lab environment

 

 

Requisition ID: 621905 

Minimum Salary: $ 43368 

Maximum Salary: $ 73736