Quality Supervisor

Additional Locations:  
Requisition ID: 25044 American Emergency Vehicles (AEV) is a custom ambulance manufacturer for Type 1, Type 2, and Type 3 and medium-duty ambulances. At the heart of AEV is our unwavering commitment to caring for our customers and dedicated network of dealers. We are inspired by a calling to build ambulances with the highest standards of American-crafted excellence and approach every relationship with equally high standards. The welcoming spirit and warmth of our people continue long after the purchase.   AEV is part of the larger REV Group (NYSE: REVG), a leading manufacturer of specialty vehicles for the fire & emergency and recreation markets. REV Group’s extensive vehicle line-up includes models such as ambulances, fire trucks, terminal trucks, RV’s and much more. Our 5,000+  employees continuously demonstrate their commitment to building innovative and reliable vehicles that our customers can depend on whether for a family trip across the U.S. or when responding to an emergency. Rev Group is a veteran friendly employer and hires over 200 veterans and or those transferring out of the military each year.  

QUALITY SUPERVISOR 

 

Supervise the daily activities of quality inspectors, ensuring that safety, quality, and production standards are met. Execute the Quality Management System. Improve the Dealer/Customer experience.

 

Organizational relationships:           

• Reports to the Quality Manager.                    
• Directly supervises Quality Inspectors.
• Works closely with sales, production and engineering functions.
• Builds positive working relationships with dealers and customers.

 

Duties and Responsibilities:

• Schedule inspection labor effectively to provide coverage for the Quality Control Inspection Procedure and to control overtime costs.
• Maintain safety and 6S within the Quality department.
• Train new and transferred employees.
• Promote and facilitate cross-training within the team to increase flexibility for coverage and to develop employees.
• Coach, mentor and discipline employees as necessary.
• Maintain and complete all Human Resources paperwork for the employees in the Quality department (attendance, vacation request, etc…)
• Complete Pre-delivery Inspections (PDI) and participate in Dealer and Customer Gig List Walk-throughs.
• Manage feedback loops from downstream inspection gates to upstream inspection gates. Reduce escape quality at upstream inspection gates.
• Collect, analyze and report data obtained for KPIs (key process indicators).
• Perform ISO internal audits and Critical Process audits.
• Support Quality Management System Vision, Objectives and Plan.

 

Qualifications: 

• Five (5) years of experience in manufacturing with supervision experience preferred.
• The ability to communicate in a professional manner with all levels of personnel to include presenting information to individuals and small groups.
• Advanced problem solving and project management skills
• Ability to lead personnel toward the achievement of company goals
• Lean Certification preferred
• Proficient PC skills including MS Office Suite, MAPICS and/or MRP
• Advanced time management skills
• Ability to handle emergency situations calmly.
• Ability to implement and direct environmental, health and safety policies and procedures.
• Ability to read, write, comprehend, and verbally communicate simple instructions, short correspondence and memos in English.
• Ability to read and understand engineering drawings and layout and other written or verbal instructions presented in English.
• Ability to read and use linear and other measuring devices.

 

Education/Experience

• High School graduate or GED
• 2-year college degree in Engineering/Manufacturing/Business Administration preferred.

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