Quality Performance Coordinator

Job Description:

Job Title: Quality Performance Coordinator

Location: Salem, Missouri

Department: Recovery Services

Employment Type: Full Time

Job Summary:
Join our dedicated team at Brightli as a Quality Performance Coordinator where you will play a crucial role in improving healthcare outcomes through data analysis and reporting. You will have the opportunity to contribute to meaningful change, ensuring that our services meet the highest standards. We are looking for someone who values professionalism and integrity and is eager to collaborate in a compassionate environment. Your skills in data management and reporting will be instrumental in advancing our mission to enhance the quality of care.

In this role, you’ll handle various electronic systems to collect and analyze data, assist in tracking performance indicators, and support our Quality Management Department in its reporting efforts.

This position offers…
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost 

· Mileage Reimbursement – Company paid for work functions requiring travel

· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition

· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce

· Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:
· Enter and retrieve data within various electronic systems for report creation and completion.

· Understand and adhere to regulatory, contractual, certification, licensing, and accreditation standards to ensure timely report fulfillment.

· Track, monitor, and report on Brightli key performance indicators and clinical outcomes, sharing findings with necessary stakeholders.

· Organize resources, establish priorities, and meet deadlines effectively.

· Review and analyze data for accuracy and trends using Electronic Health Record systems and other databases.

· Prepare data summaries and visual presentations for internal and external stakeholders.

· Support the Quality Performance Team Lead with administrative tasks as needed.

Education, Experience, and/or Credential Qualifications:
· High School Diploma or equivalent required. Bachelor’s degree in social sciences, public health, health administration, or related field preferred.

· Preferred experience in quality or data roles within a healthcare organization or related field.

· Proficient in common word processing, spreadsheet, database, electronic health records, and web-based applications.

Additional Qualifications:
· Successful completion of a background check including criminal record, driving record, abuse/neglect, and fingerprint checks.

· Current driver’s license, acceptable driving record, and current auto insurance.

Physical Requirements:
· ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects.

· Repetitive movements of hands, fingers, and arms for typing and/or writing during work shifts.

· Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Keywords: Quality Coordinator, Data Management, Healthcare Quality, Performance Indicators, Reporting, Regulatory Compliance, Healthcare Administration, Salem, Missouri, Recovery Services, Data Analysis

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care