Quality Manager

Overview

Oversees the quality assurance processes and ensures compliance with industry standards, customer expectations, and regulatory requirements. Collaborates with cross-functional teams to drive continuous improvement initiatives, resolves quality issues, and maintains quality management systems.

Responsibilities

Maintains the organization's quality standards and ensures compliance with industry regulations and customer requirements.

Identifies opportunities for process improvements and collaborates with teams across departments to implement changes that enhance product quality and reduce defects.

Reviews and analyzes quality data, including production metrics, testing results, and customer feedback, to identify trends and areas for improvement.

Conducts internal audits to ensure that quality processes align with regulatory standards and company policies. Supports external audits and prepares necessary documentation.

Investigates quality issues and non-conformances, conducts root cause analysis, and works with relevant teams to implement corrective and preventative actions.

Prepares reports, documentation, and quality metrics for internal stakeholders and external regulatory bodies. Ensures that all quality records are properly maintained.

Ensures the quality of incoming materials meets company standards and resolves any quality-related issues with suppliers.

Performs other duties as assigned.

Qualifications

Job Skills Requirements:

• Strong knowledge of quality management systems (e.g., ISO 9001, Six Sigma).
• Excellent problem-solving and analytical skills.
• Ability to collaborate effectively across multiple departments and external partners.
• Strong written and verbal communication skills, especially for technical documentation.
• Knowledge of regulatory and industry standards within the relevant field.
• Proficient in quality-related software and data analysis tools.

Educational Requirements:

• Bachelor’s degree in engineering, quality management, or a related field, or equivalent education and experience.

Experience Requirements:

• Five years of experience in a quality assurance or quality management role.