Quality Lead

Primary Responsibilities:

• Train and mentor personnel in quality control protocols, defect identification, and corrective measures.
• Provide performance feedback and increase employee engagement and accountability to quality standards.
• Conduct audits to ensure compliance with Standard Operating Procedures (SOPs) related to quality control, process containment, and troubleshooting.
• Utilize statistical process control (SPC) methodologies, including X-bar & R, histograms, and process capability analysis.
• Document audit findings, analyze defect trends, and recommend corrective actions based on root cause analysis.
• Oversee and assist with rapid response to quality containment requirements and collaborate with production teams to mitigate defects.
• Support continuous improvement initiatives by recommending updates to standardized work procedures.
• Utilize quality management tools such as Vision Systems, AAM / Checkmate, and performance tracking systems for process monitoring.
• Perform in-process quality inspections on molding, scoring, lining, and printing operations to identify non-conformances.
• Enforce compliance with occupational safety standards and maintain a high level of workplace safety awareness.
• Maintain 6S workplace organization principles to support lean manufacturing objectives.

Technical Competencies & Functional Expertise:

• Strong leadership skills to ensure development and performance of quality auditors
• Advanced understanding of quality auditing techniques, manufacturing processes, and statistical analysis.
• Proficiency in troubleshooting and problem-solving for process deviations and product defects.
• Expertise in data visualization and reporting through control charts, graphs, and tiered audit reports.
• Strong analytical skills to track quality trends and drive process improvement initiatives.

Operational Responsibilities:

• Maintain effective communication with cross-functional teams, including production, engineering, and quality personnel.
• Assist in troubleshooting and adjusting process equipment to meet performance and quality standards.
• Participate in root cause analysis investigations and corrective action plan implementation.
• Ensure accurate and timely completion of all quality-related documentation and electronic data entries.
• Assist in maintaining control system (Master Control, Food Safety, AAM and Infinity) for the manufacturing site. (SOP, data collection, work instructions, testing equipment, Food Safety etc.)

Minimum Qualifications & Skills:

• High school diploma or GED required; advanced technical training or certification in quality auditing preferred.
• Minimum of 2–4 years of experience in quality assurance, auditing, or process control within a manufacturing environment.
• Strong attention to detail with the ability to identify quality deviations and process inefficiencies.
• Effective decision-making skills and the ability to implement process corrective actions.
• Proficient in using statistical analysis tools and quality monitoring systems.
• Strong verbal and written communication skills for documenting findings and interacting with production personnel.

Personal Protective Equipment (PPE) Requirements:

• ANSI Z41-approved safety shoes
• Hearing and eye protection
• Hairnet and face mask (if applicable)
• Task-specific gloves