Quality Control Training Manager

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Quality Control Training Manager provides leadership to the QC training team and manages the QC training curricula to ensure alignment with global training procedures. This role supports the transfer of new drug products within the scope of QC training and is responsible for the development, implementation, and continuous improvement of QC training processes.

Duties/Responsibilities

• Provide direct management and leadership to the QC training team, overseeing daily operations and long-term program objectives for New Product Introduction (NPI) site within the scope of QC training.
• Receive training on new methods and collaborate with the NPI team to author relevant documents (methods, SOPs, Instrument O&M) for new products.
• Develop training materials for new products and create or modify Success Factor curricula as required.
• Coordinate training schedules and collaborate with frontline managers to assess and address training needs for the team.
• Lead QC training activities to ensure the timely launch and transfer of assay methods and new products
• Own and maintain QC training curricula in Success Factor, ensuring alignment with global training documents and procedures.
• Troubleshoot training issues to support internal customers and escalate concerns as needed.
• Develop and implement a training feedback system to monitor new qualifiers and provide timely assay performance coaching.
• Represent the department during regulatory inspections, including internal and external audits.
• Assist in the design, implementation, and continuous improvement of QC training processes that are technically sound, efficient, and compliant with cGMP requirements.
• Hire, mentor and develop exceptional people. Conduct effective performance reviews with supporting documentation and identify opportunities for career growth for training associates.  Immediately address performance issues through document coaching / feedback as required.
• Perform other tasks as assigned.

Reporting Relationship

Sr. Manager

Qualifications

Education

• Bachelor’s degree or equivalent required, preferably in science. 

Experience

• 8+ years in Quality Control, training program management, and/or pharmaceutical manufacturing.
• 0-2+ years of leadership experience preferred.
• Experience with training systems (e.g., Success Factor) and curriculum development.
• Strong working knowledge of cGMP regulations and Regulatory Agency requirements applicable to biologics and cell therapy manufacturing. 
• Demonstrated experience building and leading exceptional teams.
• Ability to apply Lean, Six Sigma and Risk Management concepts and tools.
• Experience of LIMS, ELN and laboratory data analysis systems preferred.

Knowledge, Skills, and Abilities 

• Demonstrated technical writing skills and scientific problem-solving skills. 
• Advanced ability to work in a fast-paced team environment, meet deadlines, and prioritize work from multiple projects.
• Proactive, creative and analytic approach to continuous improvement in delivering QC services and identifying new opportunities.
• Ability to represent the interest of the group on cross-function teams.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Bothell - WA - US: