Quality Control Specialist

Join Personalizationmall.com, the world's leading manufacturer and retailer of personalized gifts, and embark on a rewarding journey where your efforts and dedication are celebrated! As a valued member of our team, you'll be part of an innovative company that thrives on bringing smiles and joy to people's lives through unique, personalized, one-of-a-kind gifts. At Personalizationmall.com, you'll have the opportunity to contribute to a dynamic and fast-paced industry, in an inclusive work environment, working with other passionate individuals like yourself.

1st Shift: 8:00am - 4:30pm

Peak schedule varies

ESSENTIAL DUTIES

• Monitor the quality standards via inspection of our manufactured product making sure it meets our customer expectations.
• Approving acceptable items or enter defect details for replacement.
• Operate the quality control desk receiving quality questions or concerns, routing these issues to Operations Management and other support teams for resolution.
• Collecting data for cost, merchandising, planning etc.
• Avoid waste and help create better efficiencies in the given areas.
• Assisting the Quality Control Analysist complete their daily duties.
• Cross training when require in the production floor

RESPONSIBILITIES

• Inspect and report quality issues.
• Approve items that meet the quality standards expected by our customer.
• Enter defect information into the quality monitoring system.
• Perform all duties of the quality assurance personnel.
• Diagnose problems and contact appropriate teams for support.
• At peak times we operate 24/7 operation; the proper candidate must be willing to work on either shift to provide this coverage.
• Communicate with the support teams needed to solve issues within a timely manner.
• Communicate with the Operations team about all aspects or problems in the area.
• Read, write and reply to all business emails and other forms of communication in English.
• Perform additional as required.