Quality Control Services Technician

Shape What’s Next at Select Custom Solutions

At Select Custom Solutions, we don’t just make ingredients—we create possibilities. From La Crosse, WI, our team brings innovation and expertise to contract manufacturing, branded dairy and non-dairy ingredients, custom blends, and ingredient distribution. With modern facilities and cutting-edge capabilities, we help some of the world’s most trusted brands deliver products that make a difference in people’s lives.

With a strong focus on growth, innovation, and excellence, Select Custom Solutions offers opportunities to be part of meaningful work that impacts industries worldwide. Whether you’re working hands-on in manufacturing or supporting operations, your contributions help drive the future of food and nutrition.

We’re proud to be partnered with Select Milk Producers, one of the nation’s most progressive dairy cooperatives. With over 110 family-owned dairies and multiple processing plants and joint ventures nationwide, our partnership connects us to a powerful network driving the future of food and nutrition.

Join us—and help shape what’s next.

What Select offers you:

Comprehensive benefits package focusing on your physical, financial and emotional health to include the following perks as well as the standard benefit offerings (health, dental, vision, etc.):

• Paid Time Off

• Paid Holidays Off

• Uniform Program

• Shoe Allowance

• Onsite gym

• Career Advancement Opportunities

• Leadership Development

• Opportunities to support our local communities

• Chance to apply best practices in sustainability and environmental initiatives

• Commitment to producing high quality nutritious products and providing nourishment around the world

What this role is all about:

We are looking for a Quality Control Services Technician in La Crosse, WI.

Schedule: Monday Friday, 7:00 AM - 3:00 PM

The Quality Control Services Technician assists in collection, approval, maintenance, and documentation of quality and technical information. The Quality Control Services Technician is responsible for ensuring all products (incoming and outgoing) meet quality release standards and responds to ‘out of specification’ conditions through investigation and setup of extended testing.

Job Duties:

• Verify that Preventive Controls were performed for all finished product prior to approval for release.

• Employees in this role are considered Qualified Individuals under Select Custom Solutions’ Food Safety Plan.

• Coordinate with Quality Assurance to ensure the Corrective Actions do not impact finished product food safety or food quality.

• Create finished product Certificates of Analysis and approve finished product release.

• Review third party reports and enter test results into the Quality Control Operations Management Portal.

• Follow up on any delayed or late results.

• Communicate ingredient and finished product laboratory test results to Customer Experience, Sales, Innovation, Production, Warehouse, and Quality Assurance as necessary to meet shipment deadlines or contribute to projects.

• Daily direct dialogue with internal and external laboratories.

• Lead investigations for out of specification laboratory tests.

• Communicate directly with key customers for specification changes, production/ process deviations, out of specification conditions, and exceptional release of finished product.

• Compile information and generating reports to be approved by the customer.

• Enter hold records into the Hold Management database for raw ingredients, finished goods, and expired products. 

• Assist with the creation of new and existing bulk material and finished product specifications.

• Interpret Change Control requests and update supporting documentation as necessary.

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

Qualifications:

Education Required:

• Associate’s Degree in a Scientific field required.

• Bachelor’s Degree in a Scientific field preferred.

• Equivalent combination of education and/or experience will be considered.

Experience Required: