Quality Control Analyst

Join our team and be part of a world-renowned financial institution with over a century of experience, stability, and security. Apply today to make a meaningful impact with our Quality Control team!

Job Summary: 

As a Quality Analyst in our Credit Facilities Quality Control Team, you will leverage your extensive business knowledge and interpersonal skills to provide first-level support. You will manage workflows, support escalations, and ensure accuracy and regulatory compliance in credit facility setups across multiple lines of business. You will also implement training initiatives and accuracy calibrations, while adapting to the team’s dynamic business needs.

Job Responsibilities:

• Provide daily support to the team manager and broader team
• Manage daily pipeline and resource allocation
• Assist in advancing Quality Control initiatives
• Conduct Quality Control Reviews as needed
• Prepare and collaborate for Challenge Forums

Required Qualifications, Capabilities, and Skills:

• In-depth understanding of capacity models and workflow management
• Ability to articulate complex concepts to diverse audiences
• Inclusive leadership skills with cross-group and regional collaboration
• Demonstrated adaptability in current role
• 4+ years of financial services industry knowledge, including regulatory practices, lending, loan processing, and support operations
• Strong oral and written communication skills
• Intermediate to advanced proficiency in Microsoft Word, Excel, and PowerPoint

Preferred Qualifications, Capabilities, and Skills:

• Bachelor’s degree or equivalent experience
• Subject Matter Expert in Credit Facilities
• Proven track record of increasing responsibility in roles over time
• Familiarity with Integrated Credit Risk Desktop and ACESX

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans