Quality Assurance Specialist

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

 

Location: USA - Miami, 12430 NW 25th St 

Division: Air & Sea 
Job Posting Title: Quality Assurance Specialist 
Time Type: Full Time

 

Summary 

The Quality Assurance Specialist is responsible for ensuring that DSV's transportation and logistics operations comply with company quality standards and customer requirements. They will be tasked with developing, implementing, and maintaining quality management systems, policies, and procedures. 

 

Duties and Responsibilities 

• Develop, implement, and maintain quality management systems and processes 
• Conduct audits and inspections of transportation and logistics operations to identify quality issues 
• Create corrective action plans and work with cross-functional teams to implement improvements 
• Develop and maintain metrics to track quality performance 
• Analyze data and identify trends to improve quality performance 
• Collaborate with customers to understand their quality requirements and ensure compliance 
• Provide training and support to employees on quality management systems and processes 
• Conduct investigations and root cause analyses of quality issues 
• Ensure that all regulatory and legal requirements related to quality are met 

 

Educational background / Work experience 

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field. 
• Minimum of 3-5 years of experience in quality assurance, preferably in the transportation and logistics

industry. 

 

Skills & Competencies 

• Strong understanding of quality management systems and processes 
• Ability to conduct audits and inspections 
• Experience in developing and implementing corrective action plans 
• Analytical skills to identify trends and improve quality performance 
• Strong communication and interpersonal skills 
• Ability to work in a team environment 
• Strong organizational and time management skills 

 

Function / Market & Industry Knowledge / Business Acumen / Processes 
Supervisory Responsibilities (if any) 

• May be responsible for supervising quality assurance technicians. 

 

Preferred Qualifications 

• Master's degree in Business Administration, Logistics, Supply Chain Management, or a related field
• Professional certification in quality management, such as Six Sigma or Lean Six Sigma 

 

Language skills 

• Fluent in English (oral and written)
  

 

Computer Literacy 

• Proficiency in Microsoft Office and experience with quality management software