ARIZONA DEPARTMENT OF CORRECTIONS REHABILITATION & REENTRY

Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.

The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

QUALITY ASSURANCE COORDINATOR
(PROGRAM EVALUATION SPECIALIST)

Job Location:

HEALTHCARE SERVICES
1831 West Jefferson Street
Phoenix, Arizona 
https://corrections.az.gov/

Posting Details:

Salary: $70,200.00 

Grade: 23

Closing Date: Open Until Filled

Job Summary:

The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is looking for an experienced Healthcare Coordinator to ensure the contracted vendor provides appropriate, timely, and professional care to inmates at assigned facilities and/or contracted private prisons. This role will review contracts, monitor service delivery, review medical records, and oversee and conduct quality assurance audits ensuring compliance with federal and state laws, ADCRR policies and procedures, various rules and regulations and the National Correctional Health Care standards. The Healthcare Coordinator will work collaboratively with the healthcare vendor and operations to monitor processes implemented at the prison facilities as well as the general health care delivery by the contracted health care vendor.

Job Duties:

-Reviews and observes vendor and operational processes that pertain to inmate healthcare, including medication administration and utilization management
-Analyzes and synthesizes information to ensure appropriate process suggestions
-Reports issues of concerns to supervisory chain of command immediately
-Reviews medical records for appropriateness and timeline of both on-site and off-site care
-Assists as needed and works collaboratively with site monitors and conducts clinical reviews
-Tracks and reports monthly regarding care provided to specific inmates as assigned
-Utilizes clinical knowledge and skill to determine appropriate inpatient or general population placement of inmates
-Collaborates with healthcare vendors, ADCRR providers, and operations to ensure appropriate bed management of inpatient and special housing units
-Completes required reports, conducts research and composes correspondence, attends meetings and trainings and completes special projects and assignments within time frames
-Develops and maintains spreadsheets to track inmate health care access
-Addresses and conducts required updates for facility inventory control
-Conducts root cause analysis and collaborates with contracted health care vendors and operations to implement and sustain improved processes
-Other duties as assigned
-Drives on State Business

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

-Principles of correctional healthcare delivery as recommended or mandated by the U.S. Constitution, Arizona Revised Statutes, National Commission on Correctional -Health Care, American Correctional Association, American Nurses Association, and Arizona Department of Corrections, Rehabilitation & Reentry
-General knowledge of professional nursing principles, nursing services related to the pharmacological processes
-Infection control in a high-risk environment
-Quality assurance and performance improvement
-Inpatient capacity management

Skill in:

-Evaluation of healthcare quality
-Identification of evidence-based practice and investigation
-Effective communication and collaboration
-Analysis and synthesis of information
-Planning and execution of clinical care
-Personal computers and various software programs (i.e., Microsoft Office and Google Suite)

Ability to:

-Evaluate the effectiveness and appropriateness of healthcare services
-Conduct research and compose responses to issues/concerns
-Compose correspondence and reports
-Organize data and provide appropriate clinical suggestions
-Maintain effective working relationships with internal and external entities