Quality Assurance Analyst

The Quality Assurance Analyst uses working knowledge of quality control techniques and methodology to provide technical assistance to operations and field personnel.

 Key Responsibilities & Essential Functions:

• Hands-on experience with platforms such as SWOPS, ePay, payroll systems, or similar tools.
• Familiarity with field operations and coordination with on-site teams is advantageous.
• Proficient in Microsoft Excel and other digital productivity tools.
• Ability to analyze basic operational data and review system logs.
• Strong organizational skills with keen attention to detail and effective time management.
• Excellent communication skills with the ability to multitask across systems, documentation, client visits, and team collaboration.
• Experience with HR onboarding or administrative systems (e.g., ADP, Workday, Kronos).
• Basic knowledge of quality control principles, methodologies, and checklist procedures.

Qualifications:

• Bachelor’s degree in Business, Facilities Management, Information Systems, or a related field.
• 1–2 years of experience in facility operations, administration, or quality assurance.
• Prior surveyor or Quality Control experience preferred  
• Possession of an Inspector Certification in a technical field is preferred