QUALITY ASSISTANT

About us

Smalley is the global manufacturing leader of precision metal formed products – known for  our Spirolox® retaining rings and Crest-to- Crest® wave springs. Our success is propelled by our inventive spirit, devoted team members, extensive engineering proficiency, and technical ability, cultivated by over 100 years of manufacturing excellence. We supply to industries including aerospace, automotive, medical, energy, robotics and industrial machinery – supporting over 70% of the Fortune 500 global manufacturers. We are proud of our commitment to delivering innovative, high-quality products, relentless pursuit of improvement, and unwavering dedication to providing excellent service to our valued customers.

Why Smalley?

At Smalley, we take pride in cultivating an inclusive work environment that values creativity, collaboration and diversity. We believe in our associates' unique perspectives that they bring to every challenge, which is why we will empower you to push the boundaries of what is possible. We are committed to nurturing an enjoyable work atmosphere demonstrated through activities such as Spirit Days, Cancer Awareness events, Health and Wellness activities, and fun sports opportunities to play in basketball, bags, and ping pong tournaments!

We Offer

• Competitive compensation and benefits package as well as: Medical, Dental, Vision, 401k match, Life insurance, Tuition Reimbursement, PTO, and more!
• Opportunities for career advancement and professional growth
• Ongoing learning and training and development opportunities
• Company and department led team-building activities and events

Responsibilities:

• Logs returned goods (RMA’s) completed by customer service
• Conducts the functions specified on the active inspection stamp procedure
• Evaluates current processes (i.e., PO Edits, AS9102 setups, Documentation requests etc.), for improvements
• Supports any investigations with customer requests
• Facilitates the functions specified on the authorized signatures and initials procedure
• Supports Smalley’s mission, vision, and values
• Monitors Quality inbox and assigns tickets to distribute work
• Uploads customer correspondence requirements, specifications into spy view system accounts
• Updates ERP system based on new customer information and updates scanned information in system
• Completes various data entry and retrieval on internal system and customer portals
• Conducts authorization to ship for electronic submission/approval activities for production order process
• Facilitates incoming customer requests including quality agreements, and other quality related information
• Completes archive activity of master PPAP samples
• Initiates Quality Records disposition
• Proactively addresses challenges and proactively communicates obstacles to ensure timely results
• Performs document control & revisions

• High school, associates degree or equivalent technical education related to quality control; or two to four years related experience and/or training; or equivalent combination of education and experience
• Proficient in using technology and software to access customer portals 

Apply today and discover the opportunities that await you!

A reasonable estimate of the base salary range for this role is $18.00 - $20.00 USD. Please note that actual salaries may vary within the range, or be above or below the