Quality Analyst for AI Evaluator (with HR Experience)

About the Job:

As a Quality Analyst you will work to help state-of-the-art generative AI models perform better. 

You will be responsible for ensuring the quality of data annotated by teammates. You will be expected to provide excellent feedback to teammates to ensure a high quality of work. You will also be responsible for understanding client expectations and needs. You will also be expected to share best practices and your expertise

Day to day responsibilities: 

• Highlight and annotate text data 
• Select and explain your reasoning for data processing tasks 
• Evaluate, edit, and improve the quality of annotated data tasks 
• Lead team discussions with the goal of improving overall work quality
• Provide clear and consistent feedback to teammates and other collaborators
• Be a thought partner to the Director, Service Delivery and other stakeholders
• Effectively delegate tasks, establish a common goal, and foster collaboration and belonging amongst team members
• Contribute to team effort by accomplishing related results as needed
• Be a master of the Sama platform
• Perform any other duty as may be required or assigned

Must haves:

• Have completed a Bachelor's degree or higher in one of the following industries: Human Resources, Talent Acquisition, Education, Training and Development, Law, Communications.
• 2-4 years of experience working in human resources, education, or similar fields.
• Fluency in English at C2 level. Excellent ability to clearly communicate to different audiences and through different mediums (verbally or in writing)

Nice to haves:

• 1-2 years of people management experience 
• Experience working in more than one industry 
• Strong critical thinking, reasoning, and exceptional problem-solving skills
• Demonstrable ability to perform well in a rapidly changing and extremely global team
• Passion for improving your community
• Experience in GenAI

Required skills & behaviours:

• A critical eye and the ability to clearly explain the strengths and weaknesses of a given piece of text
• Excellent web research skills
• Excellent  reasoning skills
• Keen attention to detail
• Must be a good team player
• Demonstrable ability to perform well in a rapidly changing and extremely global team
• Strong critical thinking, reasoning, and exceptional problem-solving skills
• Sense of urgency and good time-management skills

About Sama 

Sama provides high-quality training data that powers AI technology for Fortune 2000 companies such as Google, Walmart, Ford, Microsoft, and Marriott. We’re experts in data curation and data annotation for 2D and 3D image, video, and sensor data for machine learning algorithms.. Sama offers the highest quality SLAs in the industry, along with cutting-edge ML-assisted annotation tools, QA processes, and security and compliance standards. 

Founded in 2008 on the belief that “talent is equally distributed, but opportunity is not”, Sama is driven by the mission to expand opportunities for those who are underprivileged. As a certified B-corp, Sama has provided worker training programs to increase economic opportunity for more than 13,000 people from underserved communities. By connecting our customers with amazing talent in East Africa, we've impacted more than 59,000 workers and their dependents.

Today, our vision is to provide data scientists, ML engineers, and data operations teams with an indispensable, integrated platform for AI data preparation, labeling, and collection. 

For more information, visit www.sama.com.

More information can be found at:

• Featured in Forbes: How Ethical Is Your AI?
• Sama Honored on Inc. Magazine’s Annual List of America’s Fastest-Growing Private Companies — the Inc. 5000
• Reversing Poverty - Ted Talk by our founder Leila Janah

Our Culture:

Sama is quite unique. We are a technology company with a social mission. People that thrive in a high-growth environment, love working on the bleeding edge of technolog