QC Chromatography Supervisor

Business Introduction
We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance.
Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.
We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.


Position Summary
You will serve as the chromatography team leader and quality-system owner for the chromatography area, partnering with Analytical SMEs, Production, Quality Control, and Quality Assurance to resolve complex issues, sustain inspection readiness, and drive continuous improvement in laboratory performance and compliance. Own day-to-day QC chromatography laboratory operations to ensure release, stability, and non-routine analytical testing is executed, reviewed, and delivered to defined timelines in accordance with product registrations, GMP standards, and applicable regulatory expectations.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

FRONT LINE LEADER RESPONSIBILITIES

• Create and sustain a positive, inclusive, high-performance culture that strengthens cross-functional partnership (QC, Production, Technical Services, QA, Projects), reinforces shared ownership, and aligns team behaviors to site and GSK objectives.

• Provide day-to-day direction for the QC chromatography team by developing workload plans, sequencing priorities, allocating resources, and escalating risks/issues to ensure safe, compliant, on-time delivery and “right first time” execution.

• Maintain a strong laboratory presence (GEMBA) to coach execution, remove barriers, and confirm safety and laboratory upkeep, quality, compliance, and output standards through disciplined GPS-based process confirmation.

• Deliver full people leadership, including onboarding, training progression, feedback, performance management, development/succession planning, and proactive absence/holiday coverage planning to protect continuity of GMP testing and review.

COMPLIANCE

• Own chromatography methods, processes, and associated GMP systems/documentation (e.g., HPLC/Empower SOPs, analytical methods, specifications, sampling/testing requirements, monographs, and controlled documents), ensuring they remain current, compliant, inspection ready. Effectively delegate/coach senior team members to own these items. Participate in LES implementation for Business Cutover (BCO) and masterdata updates in SAP.

• Ensure ALCOA++ data integrity and documentation excellence by setting expectations, monitoring adherence, and ensuring results/data are reviewed for compliance with procedures/specifications and escalation of questionable outcomes.

• Lead chromatography change control and implementation, ensure impacts are assessed, documentation is prepared/approved, training is deployed, and practices remain aligned with compendia (USP/EP) and harmonized with other teams/sites as appropriate.

PROBLEM SOLVING

• Lead the identification, escalation, and resolution of atypical/questionable results to protect product decisions and delivery timelines, coordinating cross-functionally as needed.

• Lead OOS/atypical results, deviations, and laboratory investigations, to timely closure using structured root cause methodologies (e.g., DMAIC), ensuring robust CAPA definition, implementation, and effectiveness.

CONTINUOUS IMPROVEMENT

• Drive continuous improvement and sustained inspection readiness by benchmarking best practices, implementing compliant enhancements to methods/workflows/spaces/instruments through appropriate governance, maintaining good housekeeping in lab, and supporting audits/inspections (including internal audits) through effective SME engagement and closure of actions within agreed timelines. Utilize GPS tools for continuous improvement.

Responsibilities

• Manage chromatography testing workflows (HPLC, UHPLC, GC as