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QA Lab Incoming Materials Specialist
Westrock CoffeeUnited Statesfull_timeVerifiedPosted 26 Feb 2025
About the role
We are currently seeking a QA Lab/Incoming Material Specialist to join our organization. The Specialist's responsibilities will include:
Primary Job Duties:
- Retrieve, prepare and mail samples for testing by third party laboratory
- Research manufacturing process for certain products from commodities to finished goods shipment
- Receive, log and test juice products
- Perform periodic target roaster inspections and evaluations for specific customers (includes mailing of samples to other roasters and managing international shipments)
- Maintain in-house databases for lot reporting etc.
- Create and maintain COAs (Certificates of Analysis)
- Prepare samples for target cupping by management (includes documentation, setup, brewing and pulling/preparing samples)
- Participate with management personnel in SQF required audits (GMPs, HACCP, Pest Control etc.)
- Prepare product specifications and other customer requested documents including nutritional data on an as needed basis
- Sample, evaluate, and document incoming materials (ingredients, packaging, labels) and report concerns/non-conformances
- Collect samples which may include but are not limited to: raw materials, finished products, and ingredients
- Assist in the evaluation and disposition of all samples. Including logging samples and various lab duties associated with sample evaluation
- Maintain & log of all inspections and share weekly report of findings. Develop and report external logistics performance results
- Follows all policies, procedures, standards, and safety requirements
- Inspect the set-up of all packing lines and grinders at the beginning of the day, verifying the readings and recording the results
- Verify, inspect and record grinder/dump executions and packing line changes
- Perform quality checks (roast color, % moisture, grind analysis, dust content, weights, etc.) of product soon after a grinder/packing line has undergone an item change
- Document results of quality checks
- Identify and segregate nonconforming goods for proper disposition and notify QA Supervisor Visually inspect returned goods delivered by warehouse and, if necessary, perform analysis on goods and record results
- Determine disposition of certain returned goods
- Receive and analyze certain customer complaints
- Actively participate in SQF/GMP improvement activities
- Retrieve production samples (after deemed acceptable) of each blend and forward to Core Tea Lab for further analysis
- Log blend change samples and quality issues for ISO purposes
- Ensure physical blend "target" samples are properly maintained and updated
- Perform general daily housekeeping in work area to maintain a quality/safe working environment
- Perform other duties as assigned by management
- Two years QA experience in manufacturing/production setting
- Experience with standard laboratory equipment
- Excellent oral and written communication skills
- Ability to professionally communicate with all levels within the organization and customers as needed
- Intermediate knowledge of basic Windows software applications (Access, Outlook, Word & Excel).
- Proven track record of responsibility and reliability
- Ability to work with minimal direct supervision.
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