QA Automation - Experienced Associate

Industry/Sector

Not Applicable

Specialism

Customer

Management Level

Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a QA Automation - Experienced Associate, you will engage in consulting services for a variety of business applications, helping clients optimize operational efficiency. You will analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. As an Associate, you will focus on learning and contributing to client engagement and projects while developing your skills and knowledge to deliver quality work. You will be exposed to clients to learn how to build meaningful client connections, manage and inspire others, and grow your personal brand by deepening your technical knowledge of firm services and technology resources.

In this role at PwC Acceleration Center India, you will leverage a broad understanding of various software solutions to assist clients in optimizing operational efficiency through analysis, implementation, training, and support. Within our Technology Consulting practice, you will be part of a fast-paced environment, adapting to work with a variety of clients and team members, each presenting unique challenges and scope. Every experience is an opportunity to learn and grow, taking ownership and consistently delivering quality work that drives value for our clients and success as a team.

Responsibilities

Key Responsibilities 

• Design, build, and maintain scalable test automation frameworks (UI, API, and/or backend) from the ground up 

• Define the overall test strategy — functional, integration, regression, performance, and security testing — for owned features 

• Apply Gen AI and prompt engineering techniques to accelerate test case generation, test data creation, and coverage analysis 

• Analyze test results, track quality metrics, and report on release readiness to product owners and delivery leads 

• Collaborate closely with developers, architects, product owners, and cross-functional teams to embed quality throughout the delivery cycle 

• Integrate automation suites deeply into CI/CD pipelines, enabling fast, reliable feedback loops. 

• Drive test data management and environment strategy for automated testing 

• Establish quality metrics/dashboards (coverage, defect leakage, automation ROI) and report on release readiness. 

• Drive root-cause analysis and preventive quality measures in partnership with development teams. 

• Lead performance and load-testing efforts using tools such as JMeter or k6 where required. 

• Mentor Associate-level automation engineers on framework design and coding best practices. 

• Coordinate with Product, Development, and DevOps teams to align QA strategy with release timelines. 

• Contribute to sprint planning, test estimation, and quality risk identification 

Requirements 

Technical Skills: 

• Strong hands-on experience in test automation with proven framework design ownership 

• Strong programming skills in Python, Java, or JavaScript for scalable automation code 

• Experience integrating automated tests into CI/CD pipelines (Jenkins, GitHub Actions, AWS CodePipeline) 

• Hands-on experience in API testing using Postman, including REST endpoint validation and authentication flows 

• Working knowledge of CCaaS platform features including IVR, ACD, routing strategies, QM, and WFM 

• Experience with API, database, and backen