QA Auditor, Audit Programs

Company

Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Specific Details

 

Role Summary

The Quality Assurance (QA) Auditor is responsible for developing solutions to provide independent and objective assessment of internal controls governing business, operational, and safety for functions and processes at Alaska and Horizon (and subsidiaries, including McGee Air Services), including but not limited to Flight Operations, Maintenance & Engineering, Inflight, and Airports. As an individual contributor, this role makes recommendations to improve routine and special reviews promoting risk management awareness, operational safety assurance, and helps to develop actionable plans to resolve audit findings.

Program Details

 

Key Duties

Intermediate Level

• With limited direction from management, works to support Alaska Airlines and Horizon Air operating division by providing an independent and objective assessment of internal controls governing business, operational, safety and regulatory (FAA) processes while working in a team ranging from one to three professionals.
• Performs inquiries of subject matter experts to gain an understanding of processes for Alaska Airlines and Horizon Air operating divisions.
• Takes initiative to develop solutions to complex problems, including creating process documentation, identifying internal controls, and developing and executing test plans. 
• Demonstrates project management skills and executes project objectives. 
• Collaborates with management to address business risks and to help develop actionable plans to resolve audit findings.
• Assists in the performance of special reviews including, but not limited to, system implementations, cost-benefit analyses, and safety/regulatory and/or corporate compliance investigations compliance investigations.
• Supports external reviews of company operating divisions by supporting both business and aviation-specific projects (such as Department of Defense (DOD) surveys and the IATA Operational Safety Audit (IOSA). 

Senior Level

• Demonstrate project management and operational analysis by significantly contributing to audit engagement teams on risk-based reviews of complex operational, regulatory compliance, station operations, and safety processes in all operating divisions, requiring independent judgement and initiative.
• Act as a subject matter expert in QA/audit functions and processes and a reference/resource for Audit team members.
• Manage execution of all audit engagements in accordance with the AAG QA Manual and leverages risk-based auditing principles.
• Collaborate with senior management to develop solutions to complex regulatory compliance, safety, and operational risks and applying professional expertise to influence operational leaders responsible for designing and executing actionable plans to resolve audit findings.
• Promote risk management awareness and operational safety assurance throughout the organization by facilitating the development of tools and techniques that strengthen risk management and internal controls.
• Manage projects to support the performance of special reviews including, but not limited to, system implementations, internal investigations, and surveillance activities, as well as safety/regulatory and/or regulatory compliance investigations. 

Additional Details

 

Day in the Life

 

Job-Specific Experience, Education & Skills

Intermediate Level

Required

• 2 years of experience in Safety, Operations, Auditing, or related area.
• Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree.
• Excellent written and verbal communication skills.
• Strong analytical skills.
• Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
• Professional curiosity, personal accountability for results, strong credibility with peers, subordinates, and leaders.
• Proven track record of working in a fast-paced, dynamic environment on complex projects.
• Process driven and