QA Analyst

RAPP Dallas is looking for a QA Analyst to join our award-winning Technology team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

The QA analyst carries out quality assurance efforts for a variety of marketing deliverables, including emails, websites, landing pages and display ads. In particular, RAPP develops a large volume of marketing emails for our clients.

This person works closely with QA team members, developers, project managers and other stakeholders to develop and execute thorough testing approaches to ensure digital deliverables render and function correctly across the most prominent desktop and mobile platforms. This person may also proofread creative outputs.

Produces great work in a fast-paced environment, often with short turnaround times — and helps other QA team members do the same. Thrives within a collaborative team but is also able to handle tasks on his/her own. Clear and thorough written and verbal communication is paramount.

YOUR RESPONSIBILITIES:

• Execute QA solutions for a variety of types of projects, utilizing general best practices and client-specific expertise.
• Test digital projects across multiple browsers, operating systems, email clients and mobile devices to ensure proper rendering, functionality and adherence to project specs, including accessibility compliance.
• Write test plans and test cases, working with project stakeholders to ensure the integrity of the testing approach.
• Review and provide feedback on digital project reference materials, including UX/wireframes, URL matrices and creative documents. If needed, proofread and edit creative outputs (layouts, copy decks, etc.) for grammar, spelling, punctuation, clarity, accuracy, and adherence to brand and other style guidelines.
• Clearly and concisely document change requests in a bug-tracking system (such as Jira) and/or a live spreadsheet. Prioritize change requests based on project needs.
• Mitigate project risk through discussion with developers and other stakeholders.
• Work on multiple projects and tasks and proactively support needs to complete and release client deliverables.
• Collaborate with project management teams to ensure successful delivery of projects.
• Maintain, refine, and continuously improve QA documentation and workflow processes.

Success CriterIa:

• Implementation and execution of tests and other QA measures that lead to error-free deliverables.
• Track record of effective QA solutions and proactive thinking that lead to better work, greater efficiency and increased client satisfaction.

REQUIRED SKILLS:

• Bachelor's degree in marketing, information technology, English, journalism, computer science, communications or related field.
• 2+ years of QA testing experience at a marketing agency or other relevant business.
• Experience testing marketing emails for content, functionality and rendering a plus.
• Proofreading/copy editing experience a plus.
• Proficiency in key hardware and software, including iOS and Android mobile and tablet devices, Mac and Windows desktop platforms, MS Office, Adobe Acrobat, Jira and content management systems.
• Expertise with reviewing HTML and inline CSS code; web dev experience a plus.
• Experience with scripting/automation (e.g., Selenium) a plus.
• Excellent listening, oral and written communication skills.
• Analytical mindset, time-management and problem-solving skills, and the ability to see both the big picture and details of a project.

 

Our Hybrid Work Model:

RAPP's current hybrid model