QA Administrative Assistant

Title: QA Administrative Assistant

State Role Title: Admin and Office Spec III

Hiring Range: $55,264 - $59,475

Pay Band: 3

Agency: Department of Juvenile Justice

Location: DJJ Training Academy

Agency Website: www.djj.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth.

DJJ is currently seeking a QA Administrative Assistant. This position will provide administrative, fiscal, and clerical support for the Quality Assurance unit and DJJ's Regional Service Coordination (RSC) Model. The position will support activities including assistance with unit business processes, budget development, procurement, eVA, Cardinal, and information technology. The position will be responsible for tracking and monitoring services delivered to youth through multiple funding streams, including receiving, logging, reviewing, and acquiring approval of invoices from approximately 100 providers (vendors) per month in accordance with Prompt Pay requirements.

Minimum Qualifications

• Considerable knowledge of office practices, procedures, and techniques; of Business English for report development and correspondence; of filing; and of treatment of confidential records.
  
• Considerable knowledge of computer software packages used in a business setting to include word processing, graphics, desktop publishing, spreadsheet applications, database management and considerable skill in keyboarding.
  
• Working knowledge of state procurement and travel processes.
  
• Working knowledge of the organization and operations of state government; of analytical processes; and of research methods.
  
• Proficiency in Microsoft and other computer software including spreadsheets, word processing, databases, and presentation packages.
  
• Demonstrated ability to ensure correct spelling, punctuation, and grammar in business documents and reports; to provide both quantitative and narrative reports on activities; to communicate effectively and tactfully with all levels of persons both orally and in writing.
  
• Demonstrated ability to understand and convey policies and procedures of the department; and to prioritize and organize work, coordinate multiple assignments, and meet critical deadlines.

Additional Considerations

• Considerable experience and/or additional training in business practices, writing skills, and interpersonal communications.
  
• Progressive experience serving in administrative roles, which includes workflow analyses, project management, policy interpretation and application.
  
• Experience working with highly confidential documentation to include personnel documents.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Lay off Policy 1.3: If you have been affected by DHRM Policy 1.3 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

DJJ Welcomes Veterans: DJJ is committed to hiring and retaining veterans. If applicable, please submit form DD-214 with your state application. Please include your name and the position number in which you are applying along with the DD-214.

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Status Updates/Confirmation: Once you submit your online application, you will instantly receive an application confirmation number. You may use this number to track the stat