Python Support Tools Developer

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

 

SHOULD YOU ACCEPT THIS CHALLENGE...

The CX Automation Development Team at Pure Storage is looking to hire a Python Support Tools Developer in Lehi, Utah or Seattle, WA. The CX Automation Development Team is responsible for developing a significant majority of the triaging tools used by our global Technical Support Engineering staff on a daily basis. We have a reputation for delivering reliable, consistent, and highly performant software solutions. We are also known for having a very short turn-around of solution deliverables. We promote out-of-the-box thinking, and innovation is encouraged and rewarded. Because of our track record, we are regularly brought into brainstorming efforts to help solve engineering challenges across the company. And with all of these attributes, we still require our team members to be approachable, personable, and professional with all who reach out to our team.

** You must be phsically located in Utah or Bellevue Washington in order to work onsite three days a week.**

 

Responsibilities:

• Design and implement creative new algorithms and technologies for high-performance, highly reliable systems (think "six nines")
• Own and deliver innovation end-to-end, from concept to shipped product
• Analyze and solve challenging problems through persistence and insight
• Work as part of a team of intelligent peers who inspire you and who are inspired by you
• Develop, maintain, and improve creative new systems and diagnostic tools
• Make smart, educated decisions where automation can improve overall product support efficiencies
• Maintain effective documentation on existing and future tool sets
• Thoroughly test tool sets before release to ensure tool accuracy and efficiency
• Learn a ton, whether you know a lot or nothing about products and software systems

 

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• At least 4-5 years of Python "back-end" experience 
• Designing, implementing, and using efficient REST APIs
• SQL-based relational database experience in: Postgres, AWS RDS, MySQL or Python modules ("SQLAlchemy", "DB-API", etc.)
• Excellent knowledge of object oriented programming, test driven development, and software development life cycle
• Experience designing performant and efficient programs for processing large, unstructured data-sets
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Willingness to work in an Agile development environment
• Willingness and ability to work in an open office, team environment.
• Ability to simultaneously work on multiple engagements and priorities
• Excellent organizational skills with attention to detail
• Ability to maintain sight on scope and depth of project initiatives throughout the development life cycle in order to meet project objectives and timelines.
• Comfortable working in a fast paced and ever-changing environment
• Excellent written and verbal communication skills
• BS degree in Computer Science or related field, or equivalent work experience
• Storage experience is a plus
• MUST BE ABLE TO WORK ONSITE 3 DAYS A WEEK!

 

Additional Qualifications:

• Practical hands-on experience with the following is a plus: <