Public Safety Officer

Reporting to the Director of Public Safety and the Public Safety Supervisor for assigned shifts, the Public Safety Officer (PSO) is responsible for the protection of University property and order on campus. The PSO responds to campus emergencies and provides services in the area of university safety, security, crime prevention, special events, campus information and assistance, parking and traffic control.  The PSO also provides supervision of the Public Safety student staff on their assigned shift.  The PSO must work well within the Student Experience Unit and have a positive interaction with students, faculty, and staff.  The PSO conducts active and regular patrols of campus grounds and buildings in uniform on foot, car, and/or by bike to ensure the effective and efficient execution of the mission of the Department of Public Safety in providing a safe and secure environment for individuals and property at the University. Additionally, the PSO performs initial investigations of incidents and reported crime, makes accurate and timely written reports of all activity, responds to emergencies, problems, and complaints, and conducts special duties as assigned.  

Salary/Rate: $19.00-$20.00; 40 hours per week

Essential Functions:

• Patrol grounds and buildings in assigned area, occupied or vacant, to deter and detect criminal activity, security breaches, safety hazards, maintenance problems and enforce the rules of the University
• Respond to reported incidents and calls for service, takes necessary action appropriate for the situation according to guidelines established by the University and departmental policies and procedures
• Assist victims of crimes with making a police complaint, as desired or required
• Lock and unlock buildings and rooms according to schedules, authorization lists and upon request
• Write and submit complete, detailed, legible, and accurate reports in a timely manner, concerning incidents, accidents and calls for service
• Enforce campus traffic and parking regulations. Direct vehicle and pedestrian traffic, provide information and directions, arrange assistance for motorists with mechanical problems, issue parking tickets and arrange towing of vehicles as necessary
• Assist University officials, law enforcement agencies, fire, and other public safety officials in the performance of those duties in maintaining public safety on the campus
• Function as the University's first responder to criminal incidents, fires, medical emergencies, chemical spills, natural disasters, and other emergencies on campus
• Attend and participate in department meetings
• Complete training programs when scheduled, including programs held during regularly scheduled hours and outside regularly scheduled hours. Some training programs may require travel
• Available for additional work assignments outside regularly scheduled shifts, which may include security for special events, athletic contests, manpower shortages and weather/disaster emergencies
• Be visible and alert at all times
• Greet all guests, visitors, and community members politely and professionally in passing
• Follow protocol when responding to incident or crisis situation

Other Duties & Responsibilities:

• Available for 24/7 365 on call response
• Be proficient in the use of various systems and software such as monitoring camera system, access control, fire and trouble alarms and parking citation system
• Be proficient in the use of various computer systems and software, such as Microsoft Word, Excel, Google forms and spreadsheets and calendar and event database
• Foster inclusivity and empower the Department of Public Safety to be compassionate, responsive, and caring
• Sustain and evolve relationships with campus programs and initiatives to build trust between Public Safety and the campus community
• Maintain a safe working environment within and around campus facilities and associated equipment
• Supports and assists in creating intersections for faculty, staff and students that will assist in transforming people’s lives
• Supports and assists in creating an evolving culture of mentoring and rich engagement opportunities for faculty, staff, and students
• Maintains a commitment to diversity, equity and inclusion and a high degree of cultural competence and respect for a wide range of identities and experiences, therefore welcoming and supporting all faculty, staff and students and expanding access to the AU experience
• Maintains a safe working environment within and around their facilities and associated equipment and supplies including, but not limited to, obtaining Safety Data Sheet (SDS) information pertaining to any hazards associated with their work environment
• Participates in all required assigned training, including safet