DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

PUBLIC INFORMATION OFFICER 3 (PIO 3)

Job Location:

Office of the Director (OOD)
1789 West Jefferson Street, Phoenix, Arizona 85007

Posting Details:

Salary: $61,591 - $66,001 

Grade: 21

Closing Date: October 28, 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here  to view ‘Our DES’ video. Come Join the DES Team!

DES is seeking an experienced and highly motivated professional to join our communications team as a Public Information Officer 3 (PIO 3) with a focus on internal communications. This position is responsible for strategic communication planning and coordination for agency-wide initiatives, as well as drafting emails, Intranet content, flyers, video scripts, templates, and other channels, to keep DES employees informed about critical information they need to perform their jobs effectively. The PIO 3 will also play a key role in change management for major Department initiatives. This role may also support external activities, when needed.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords flexibility, autonomy and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Produce promotional and educational materials, including email notices, web content, graphics, copy for print material, and more, for internal communications
• Draft and edit internal and external division communications, and create templates and project plans for internal subject matter experts
• Provide change management and organization for internal initiatives in HR, IT, employee engagement, finance and operations
• Assist the division with strategic planning and implementation of their communication initiatives
• Provide backup for the PIO Supervisor when needed, including working with program staff and other PIOs, depending on the project

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Digital Marketing
• Project Management
• Change management
• AP Style
• Strategic Planning

Skills In:

• Planning and implementing promotional and educational campaigns
• Internal communication
• Writing and speaking clearly and succinctly
• Developing and managing successful working relationships with a wide range of people
• Understanding of creative applications (Adobe Express)

Ability to:

• Manage time and resources to meet tight deadlines consistently
• Work independently and lead initiatives with minimal supervision
• Organize and execute various communications plans simultaneously
• Think strategically and innovatively
• Draft content for internal and external dissemination on behalf of other staff as assigned
  

Selective Preference(s):

This ideal candidate for this position will have:

• A minimum of a bach