Property/CAT Claims Trainer-Lead

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

This job is responsible for executing Learning & Development strategy, programs, processes, accountabilities, and/or policies to deliver customer-centered products in an efficient and const-effective manner that align to business unit and enterprise strategies.

** We are excited to announce that we’re hiring for a Property/CAT Claims Trainer - Lead in Dallas, Texas! This is a brand-new role with NatGen/Allstate, and we’re eager to grow and develop our organization. The ideal candidate will have several years of leadership experience, including recent experience in estimate writing. This role focuses on designing and delivering training that aligns with our business needs. If you are ready to advance your career and grow within a stable organization, apply today and join us in creating this new program! **

Job Description Summary

This role is responsible for developing and executing learning strategies for the Property/Catastrophe (CAT) New Hire Training at the Dallas, Texas location of Allstate and National General Insurance. The position focuses on designing and delivering training that aligns with business and enterprise strategies. The ideal candidate will have 5 or more years of experience with insurance field claims handling.

Key Responsibilities  

• Measures learning effectiveness and shares recommendations to help improve learner understanding.
• Maintains, evaluates and adapts complex learning offerings to ensure alignment with business or enterprise need.
• Develops, designs and delivers learning offerings that are aligned to business and enterprise strategy as part of an agile team; Ensures talent management practices are understood and supported consistently within learning offerings; Drive and influence adoption of skills-based culture to empower and develop meaningful business-relevant skills.
• Provides on-going consultation with clients to ensure learning offerings are in line with business and enterprise strategies.
• Leads large scale projects in partnership with business partners, client services, other cross-functional teams and/or learning teams.

Education

• 4-year bachelor’s degree (Preferred)

Experience

• 5 or more years of experience

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Functional Skills:

• Training Program Creation and Design: Expertise in developing training programs specifically tailored for new Property and CAT (Catastrophe) claims employees.
• Instructor-Led and Self-Paced Training: Experienced in delivering both instructor-led and self-paced training sessions ensuring knowledge retention and engagement.
• Assessments and Feedback: Strong skills in utilizing assessments and feedback mechanisms to track and identify learning gaps.
• Compliance and Industry Standards: Knowledgeable in incorporating legal, regulatory, and compliance requirements into the training content, ensuring that new hires understand the critical regulatory frameworks surrounding Property and CAT claims management.
• Collaboration with Leadership: Ability to work closely with Property and CAT leadership to ensure training objectives align with team and business goals. Experience in tailoring content to the specific needs of claims managers and other stakeholders.

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Skills

Catastrophic Claims, Content Delivery, Design, Homeowners Claims, Homeowners Insurance, Homeowners Insurance Claims, Leadership, People Management, Performance Management (PM), Process Delivery, Property Claims, Training, Training Programs

Compensation

Compensation offered for this role is $74,240.00 - 134,060.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge t