Project Manager - Virtual Care

 

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards. 

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

 

Project Manager – Virtual Care

• Fixed-term, Full-Time (12 months, grant-funded) or Part-Time (18 months)
• Work for Australia's leading Children's Hospital
• Drive a once-in-a-generation virtual care transformation for kids and families across Victoria
• Excellent employee benefits including salary packaging
• Flexible work options available

 

About the Role:

This is a Fixed-Term Full-Time position at 80 hours per fortnight within the Allied and Digital Health Division, funded by the RCH Foundation for 12 months.

The Royal Children's Hospital (RCH) is embarking on an exciting Stage 1 Virtual Care Hub program — a $1.38 million investment to transform how we deliver specialised paediatric care to children and families closer to home. As Project Manager – Virtual Care, you will sit at the intersection of digital innovation, clinical services and consumer experience, leading delivery across three critical workstreams that will lay the foundation for a sustainable, centralised Virtual Care Hub by FY28/29.

You will translate strategic ambition into practical outcomes — improving access, equity and care for children and families across Victoria and beyond.

 

Classification for this position will range from AO81–AO85, Grade 8 Year 1 to Year 5 (1.0 FTE base salary $155,000–$165,000 per annum, plus superannuation).

 

What you'll achieve:

• Plan, manage and deliver the Stage 1 Virtual Care Hub program across all three workstreams within the 18-month grant funding period
• Coordinate delivery of the RCH Patient Portal optimisation and adoption strategy across Specialist Clinics, including e-consult functionality
• Lead the scoping and co-design of the Stage 2 Virtual Care Hub operating model, including engagement with government, peer health services and consumer groups
• Champion co-design with consumers, clinicians and subject matter experts to ensure virtual care models are safe, patient-centred and equitable
• Track outcomes against KPIs — including appointment DNA rates, waitlist reduction, Patient Portal adoption and e-consult volumes — and prepare high-quality reports for executive and funder review
• Build and maintain productive relationships with a broad range of internal and external stakeholders, including the RCH Foundation, government bodies, clinical divisions and technology partners
• Support the transition of operational costs to RCH business-as-usual funding by FY28/29

 

If this sounds like you, please click here for the position description.

 

Your skills and experience:

• Tertiary qualification in a related field with several years of relevant project or program management experience
• Demonstrated experience managing complex, multi-stakeholder projects within or a