Project Manager

An ABM Janitorial Project Manager is responsible for the growth, operational and financial success of his/her site.   The Project Manager must lead a diverse team, engage in regular client interaction, develop internal and external relationships, deliver financial goals, manage and forecast an accurate budget, manage vendors, interface with senior leadership and work to continuously develop operational team members.

Benefit Information:

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit  ABM 2024 Employee Benefits | Staff & Management

Bilingual Spanish preferred
Healthcare Experience preferred
Salary Range: $55-60K/ year

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data

ESSENTIAL FUNCTIONS:

Client Relations

• Maintain constant communication with clients to ensure consistent and satisfactory service.
• Respond to customer inquiries and resolve complaints.
• Ensure quality services are provided in accordance with account requirements.
• Visit client accounts and establish customer inspection and visitation schedules.
• Maintain effective and robust quality assurance programs.
• Identify and correct problems pertaining to productivity and efficiency.

Employee Relations and Supervision

• Create a team-oriented environment where employees can learn and succeed.
• Create positive employee morale within your site.
• Demonstrate solid leadership skills.
• Ensure employees understand their job responsibilities and are properly trained.
• Regularly review employee performance and address performance issues.
• Provide support and leadership in special projects/initiatives, as directed by regional, division or corporate-level management.
• Ensure that all audits, including financial, HR, Safety and Risk Management audits, achieve satisfactory results.  Investigate and correct issues identified in audits.

Sales and Marketing

• Develop and maintain solid relationships with clients and become the face of the organization in the local marketplace.
• Understand customer requirements and offer ABM services to meet their needs.
  Oversee new account bidding process and maintain all customer contact specifications.
• Promote the development of Tag or Casual sales to increase site profitability.
• Participate in local trade organizations to promote ABM Janitorial Services.

Financial

• Responsible for all financial aspects of site operations, including budgeting, labor review, billing, receivables, and payables.
• Responsible for keeping revenue and costs within this budget.
• Must be able to forecast future performance against annual budget.
• Control labor expenses. Direct the purchasing and inventory management of supplies.

MINIMUM REQUIREMENTS: 

• Understanding of the service industry trends, practices, and process.
• 3 years of prior management or supervisor experience in the janitorial or facilities field.
• Solid accounting and business acumen.
• Bilingual Spanish strongly preferred.
• Experience in a healthcare/medical environment preferred.

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

 

ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information,