Project Manager

Company Description

Arista Networks is an industry leader in data-driven, client to cloud networking for large data center, campus and routing environments. Our switch systems have touched every corner of the market - from the data centers of the world’s largest cloud-computing companies to your local university’s server room, and every application in between. We design virtually all the hardware and software that goes into our products and it’s a badge we wear proudly. Our team is composed of experienced management and industry-leading engineering talent. Arista offers great benefits, work-life balance, and an environment that will challenge you to make a name for yourself in this industry.

Job Description

As a member of Arista TAC, you will be joining a world class customer support organization, focused on delivering quality results to our customers. To support our primary focus, we have a number of projects aimed at enhancing customer and internal employee experience and would love to have an energetic and organized project manager join us.

An ideal candidate in this role is self driven, if you see a need for process improvements or ideas to make things better, we encourage initiative to make those happen. You will have to manage a variety of projects in parallel within the Arista TAC organization ensuring that tasks associated with the projects are completed on time. This involves having to work with cross functional teams and be able to get results effectively, therefore excellent communication skills and relationship building skills are essential.  General familiarity with the networking industry and customer support is helpful for context. Ability to balance between the big picture (The “why are we doing this and what impact does it have” ) and the details (how to execute, who to involve etc.) is necessary to succeed in this role . An eye for design, social media skills are a plus. 

• Develop and maintain project summary data
• Develop and maintain a plan covering scope, timeline, and dependencies
• Develop and maintain risk and issue registers
• Provide clear communication to stakeholders and manage stakeholder relationships
• Manage project performance and take appropriate action to drive project to successful completion
• Assist with different activities related to the various projects as needed
• Partner and collaborate with others within the team to assist with various tasks
• Provide technical expertise when required

Qualifications

• Self-driven, self-managing
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills, including attention to detail and multi-tasking skills
• Experience communicating services, business, and technical details with accuracy.
• Experience with database extraction and analysis with G-Suite, Microsoft Office, Salesforce, and other tools  
• Customer and account management experience preferred
• Technical background preferred, with understanding or hands-on experience in software development and web technologies

Additional Information

All your information will be kept confidential according to EEO guidelines.