Project Manager

Project Manager

Location: AWG Support Center – 5000 Kansas Ave

Department: Information Technology

Overview:

AWG needs a Project Manager to lead complex, critical, and enterprise-wide projects. This role plans and coordinates all aspects of projects from initiation to delivery. You will use your leadership, organization, critical thinking, collaboration, and communication skills to support business initiatives that will deliver value to AWG and its retail members. You will be asked to align people, process, and technology as an impact leader across internal and external entities and deliver quality solutions while overseeing the budget and timeline aspects of projects and enhancements. It is important you guide the team in understanding the business outcomes and value, not just the tools and process used to achieve them. 

Responsibilities

Deliver Reliable Solutions, Services &/or Technology 

• Partner with key internal and external stakeholders to understand and drive projects through clear project benefits, scope, requirements, timelines, and budget from initiation through deployment and closure.
• Ensure identification and assignment of appropriate project resources (internal and external) and ensure all team members understand tasks and benefits.
• Ensure that project governance processes are followed. 
• Anticipate, identify, and escalate risks and issues.  Ensure all risks have defined mitigation plans and issues are resolved in a timely manner.
• Have a basic understanding of the solutions and services involved to help effectively manage the project.
• Collaborate with leaders to ensure that solutions are aligned with the larger architecture and/or strategic direction of the organization. 
• Ensure that delivered solutions have a clear and concise support model. 
• Ability to guide teams to breakdown work to reduce complexity, improve work process efficiency and estimate effort accurately.

Own Communication & Customer Service 

• Deliver clear communication on approach, status, issues, and risks on a regular basis.
• Effectively engage and build relationships with stakeholders to ensure their needs and expectations are met.
• Build a cohesive project team (both internal and external team members) and foster a collaborative environment where there is trust and a positive working atmosphere.
• Support Strategy & Execution Alignment 
• Understand the AWG strategic plan and priorities and how your project aligns in the plan.
• Understand the defined PMO processes and procedures related to projects and ensure your project team is executing using these processes and procedures. 
• Understand that non-IT personnel on the project team will have less familiarity with PMO deliverables and the value to the visibility and success of the project. Anticipate the needs of project artifacts and deliverables versus your project team’s experience with them to ensure completion.
• Understand and report on necessary status and metrics. 
• Deep understanding of the budgetary processes associated with projects and provide appropriate reporting on the project budget.
• Ensure an understanding of the project's value and benefit and how it will be measured and realized.
• Identifies and reports when there is a change in scope, budget or schedule that will put the project at risk or off track and identifies plan to get back on track.

Drive Continuous Improvement Culture 

• Lead change through influence, personal advocacy, vision, and drive.
• Partner with AWG stakeholders to seek and provide continuous feedback regarding projects and how they align with larger goals and objectives. 
• Be an advocate for creative thinking around projects by always considering more efficient and cost-e