Project Manager IV - Academic Program Operations

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Job Profile Summary:

The Project Manager IV for Academic Program Operations will stay informed on projects within assigned team and ensure best practices are used across the functional team, mentoring and developing project managers and associate project managers in their work. This individual manages projects from inception through completion within their assigned department. The Project Manager IV monitors and reports project status—including risks, issues affecting project schedules, and milestone achievements—to stakeholders and departmental leadership. The individual develops project plans and schedules and ensures projects meet departmental requirements, standards, policies, and deadlines. The Project Manager IV is expected to keep fully informed of departmental strategies and priorities and effectively influence the work of project team members in line with those priorities.

Essential Functions and Responsibilities:

• Collaborates with other professionals both inside and outside of the university to promote a positive, student-obsessed atmosphere.
• Responsible for maintaining effective communication and coordination within project team.
• Manages all phases of assigned projects (i.e., initiating, planning, executing, monitoring/controlling, and closing).
• Keeps stakeholders and departmental leadership informed of project statuses, including, but not limited to, milestone achievements, toll gate progress, risks, and any issues that may adversely affect project schedules.
• Keeps project management records and systems accurate and up to date.
• Produces timely and accurate reports as directed.
• Develops realistic project plans and schedules by analyzing organizational process assets, enterprise environmental factors, task dependencies, resource requirements, work breakdown, and departmental strategy and priorities.
• Documents project deliverables, outputs, and notes that capture why key project decisions were made.
• Understands departmental strategic priorities and influences the actions and work efforts of team members in line those priorities.
• Provides leadership, mentorship, and training support to teams, project managers and associate project managers.
• Performs other related duties as assigned.

Knowledge, Skill and Abilities:

• Excellent leadership and project management skills.
• Works well in a team environment.
•  Ability to influence change and motivate others.
• Strong oral and written communications abilities.
• Solid technical and problem-solving skills.
• Ability to plan and meet schedules.
• Ability to use all related computer equipment and applications
• Understanding of Business Process Architecture Mapping.

Job Qualifications:

Minimum Qualifications:

• Bachelor’s degree
• Project Management Professional (PMP) Certification
• 7 years of experience as the assigned project manager with sole responsibility for project initiation, planning, execution, monitoring, and closure. This experience should include 5 years focused on executive-sponsored and company-wide projects

Preferred Qualifications:

• Master’s degree preferred
• Experience in higher education, WGU, and program development
• Experience developing credentials, degree programs
• Experience developing new products and programs
• Experience with ServiceNow

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The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable es