Project Manager, DDI Network Infrastructure

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If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

We are seeking a highly motivated and experienced Technical Project Manager to join our dynamic team. The successful candidate will be responsible for managing a variety of complex network infrastructure projects, ensuring they are delivered on time, within scope, and on budget. This role requires a strong background in project management methodologies, excellent communication skills, and in-depth knowledge of network technologies, particularly DDI (DNS, DHCP, IPAM). A key aspect of this position will be leveraging Jira to implement and optimize project workflows and reporting.

• Must be a professional PM who can juggle multiple projects first and foremost.
• Must be in office 3 days/ week: 30 Hudson Street Jersey City (preferably) (200 West NYC alternatively)
• Must be prepared to start @ 8 am
• Will be supporting project on East Coast plus multiple time zones, (UK, India, US west)
• Familiar with production support activities, change management, communication, execution.
• Must be familiar with Jira, huge opportunity to implement Jira workflows and reporting.
• Familiar with DDI (DNS, DHCP, IPAM) a really nice to have
• Familiar with External DNS, Autoproxy, NTP, Runtime End of Life
• Self-starter – initiative, written and verbal communication skills.
• Manage multiple initiatives
• Vendor Management, Risk Management, Business continuity planning and execution.
• Excel, Word Project Power Point, Java scripting

PRIMARY DUTIES:

Project and Initiative Management:

• Lead the planning, execution, and delivery of multiple network infrastructure projects simultaneously, including Migration of DDI vendors, NTP – Network Time protocol infrastructure expansion and DDI related infrastructure projects.
• Develop comprehensive project plans, defining scope, goals, and deliverables.
• Manage project status reporting, host weekly meetings, and ensure clear communication to all stakeholder
• Proactively manage project risks, issues, and dependencies, implementing effective resolution strategies.

Technical Leadership and Support:

• Provide project management support for the DDI weekly team, including facilitating stand-ups, creating, and reporting on Jiras, and managing team communications.
• Oversee projects related to BCP and Tech Risks for the DDI team, utilizing Jira for tracking and reporting.
• Leverage familiarity with External DNS, Autoproxy, NTP, and Runtime End of Life to guide project execution.

Process and Tool Implementation

• Champion the use of Jira and Confluence, with a significant opportunity to design and implement new Jira workflows and reporting dashboards to enhance team productivity and visibility.
• Manage and maintain project documentation in Confluence, ensuring it is accurate and up-to-date.
• Stakeholder and Vendor Management:
• Act as the primary point of contact for project stakeholders, providing regular updates and managing expectations.
• Manage relationships with third-party vendors, including tracking deliverables and ensuring adherence to agreements.
• Coordinate change management processes, project-related communications, and training events for various initiatives.

Experience:

• Proven experience as a Project Manager in a complex, enterprise-level environment.
• Demonstrable experience managing network infrastructure projects.
• Strong background in production support activities, change management, and business continuity planning.

Technical Skills:

• In-depth knowledge of DDI (DNS, DHCP, IPAM) principles and technologies. Experience with QIP to BlueCat migrations is highly desirable but not a hard requirement.
• Familiarity managing a DevOps style team. Highly desirabl