Project Manager - Consumer Banking Solutions

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

 

We are hiring for a Project Manager who has expertise in Consumer/Retail Lending!

Our Project Delivery teams sit on the forefront of innovation in the Banking industry. They work directly with our financial institution customers to help them get the most out of the nCino product, finding the most efficient ways to fit seamlessly into customer environments as well as their banking processes.

As a Project Manager in our professional services organization you will provide subject matter expertise to customers, project teammates and product development resources through internal and external collaboration. You will help customers understand how nCino functions in consumer banking using best practices and a prescriptive approach. You will ideally have expertise in consumer lending middle or back-office roles to support our teams in implementing related nCino products in financial institutions. This background will be an integral part of driving digital transformation and solving unique challenges!

 

 Responsibilities

• Work with nCino implementation team consisting of Project Managers, Implementation Consultants and Solution Architects to provide in depth feedback about the Consumer Banking industry best practices and considerations for the project

• Utilize an Agile process to assess a customer's current state, determine future state, understand the gaps and advise the customer and project team on the best course of action for their project success

• Communicate to business, and executive customer stakeholders to set appropriate expectations related to customer commitment and requisite resource allocation for a successful deployment and confirm schedule 

• Reinforce nCino and industry best practices to support a high-quality implementation that aligns with industry expectations and product functionality

• Assist in future communication, training structure, etc. to reinforce best practices across the organization and support internal training and enablement sessions 

Qualifications

Required

• Bachelor’s degree with 6+ years of experience with a Financial Institution (Bank or Credit Union) or combination of experience, education, & superior performance 

• FI experience, particularly with Loan Origination/Servicing Systems, including large-scale transformational program/project leadership 

• Strong understanding of the end user experience/needs for Deposit and Retail Loan account opening

• Understanding of consumer regulatory environment and how it relates to account openings, such as Reg Z, DD, E, O, TRID, HMDA etc.

• Strong understanding of KYC/CIP and BSA/AML  

• Exceptional communication skills and an innovative problem-solving personality 

• Proven ability to cultivate relationships and interact with key senior decision makers during project engagements 

• Ability and motivation to learn quickly and independently 

• Strong organizational skills and ability to prioritize daily tasks, projects, and workload to deliver per the program/project schedule 

• Passion to deliver the highest quality solution to banking customers with an all-in commitment to what we do 

  

Desired

• Experience with CRM systems such as Salesforce.com or systems built on relational databases a big plus  

• Experience in Implementation 

• Extensive experience with Consumer/Retail Branch Banking

• Deposit Account Operations and/or Loan Approval experience

• Account Opening operations 

Travel Requirements

• Position requires up to 30% travel 

 

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

 

The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited