Project Manager, Campus Operations

The USGA is a mission-based golf organization whose purpose is to unify the golf community through handicapping and grassroots programs; to showcase the game’s best talent through the U.S. Open, U.S. Women’s Open and 13 other national championships and our museum; to provide unbiased global governance with The R&A through the playing, equipment and Amateur Status rules; and to advance issues important to golf’s future, with a focus on driving sustainability, accessibility and inclusion. As a nonprofit association, our work and our team are driven to act for the good of the game. The USGA’s headquarters are located in Liberty Corner, NJ, with a recently opened campus in Pinehurst, NC. For more, visit usga.org.


About this role:

The Project Manager, Campus Operations is responsible for managing complex and varied facilities projects across the USGA’s campuses, while providing day-to-day property management support and oversight of the department's capital planning program. This role, manages interdepartmental projects, leads construction and renovation projects from scoping through closeout, and contributes to multi-year capital planning by identifying, scoping, and prioritizing facility needs. The Project Manager works closely with the Senior Director, Campus Operations and campus stakeholders to deliver reliable, customer-focused facilities services aligned with organizational goals.


What you'll do:

• Project Management
◦ Manage projects from scoping and design through construction, closeout, and commissioning - coordinating architects, engineers, contractors, and consultants throughout
◦ Lead project management for campus construction, renovation, infrastructure, and improvement projects at the USGA campuses
◦ Develop project scopes, budgets, and schedules; track progress against each and provide written status updates to the Senior Director
◦ Lead contractor and vendor selection processes, including bid solicitation, proposal review, and award recommendations
◦ Oversee on-site construction activities to ensure work is executed safely, on schedule, and in accordance with contract documents and applicable codes
◦ Manage change orders, RFIs, submittals, and project documentation through closeout
◦ Coordinate with campus stakeholders to minimize operational disruption during active projects
◦ Direct facilities staff in support of active projects as needed
• Capital Planning Support
◦ Support the Senior Director in developing and maintaining the department’s multi-year capital plan, applying facilities expertise to project identification, and prioritization
◦ Contribute to annual capital budget submissions, including project scoping, preliminary cost estimates, and scheduling assumptions
◦ Track capital project expenditures against approved budgets; provide quarterly forecasts and variance explanations
◦ Identify and flag deferred maintenance items, life cycle replacement needs, and facility conditions requiring capital investment
• Campus Building & Systems Maintenance
◦ Develop maintenance scopes of work, service contracts, and operating budgets; negotiate with and manage vendors and service providers
◦ Supervise vendor work on-site and ensure proper documentation, training, and O&M materials are received and cataloged
◦ Proactively identify capital improvement needs and contribute to the rolling five-year capital maintenance plan
• Customer Service & Campus Operations
◦ Maintain a high standard of customer service and occupant satisfaction across the campus
◦ Manage the use of the Computerized Maintenance Management System (CMMS) for the creation, tracking, and management of preventive and corrective maintenance work orders
◦ Conduct regular campus walk-throughs to assess system performance, safety, and occupant satisfaction
◦ Collaborate with campus users to understand operational needs and ensure facilities are configured and maintained to support the work of the organization
◦ Maintain the highest level of aesthetic appearance across all interior and exterior campus facilities
◦ Oversee implementation of the campus forestry management plan
◦ Manage landscape improvement projects, including vendor selection, scoping, budgeting, and on-site oversight to enhance campus grounds and exterior environments
• Reporting & Continuous Improvement
◦ Create, track, and report on key performance indicators to demonstrate optimal facility performance
◦ Analyze operational and project data and recommend process, system, and workflow improvements
◦ Prepare written reports and briefings for the Senior Directo