Project Management Office Director

Job Description

About the New York City Police Pension Fund
The New York City Police Pension Fund (NYCPPF or the “Fund”) is dedicated to providing superior service to its 33,000 active members and 53,000 retired members of the New York City Police Department. We remain committed to providing courteous, professional service by providing customized attention throughout our lifelong partnership with the uniformed staff of the NYPD and their families. We are looking for individuals with passion, dedication and commitment to excellence and innovation who are interested in adding to our dynamic and collaborative work environment. Please visit us at www.nyc.gov/nycppf to learn more.

Job Description
The Fund is looking to hire a Project Management Office Director for its software implementation project. The Fund is currently in the midst of a multi-year, multi-phased rollout of its pension administration software (PAS) development for the Comprehensive Officers Pension System (“COPS”) 2.0 project. We are seeking an organized person with exceptional communication skills who can independently manage an aggressive workload across technical and business areas of the organization. This role involves planning, organizing, and managing resources based on project demands while working closely with senior management. Duties and responsibilities include, but are not limited to, the following:

A. Management of design, specification sign off, testing, training and delivery of new functionality. This involves coordination between agency’s business SMEs, system integrator, and testing partners:
I. Lead Agile Development Process:
- Qualifies scope of work for timeboxed activities
- Certifies/manages the planning/delivery of functional requirements
- Assists in business analysis, where required
- Assists in guiding process discussions to achieve business goals
- Coordinates review/certifies project documents (Solution Design Documents, Functional Checklists, Requirements Traceability Matrix)
- Reports risks and assists in maintaining the Risk Register, lessons learned to Project Manager
II. Lead Waterfall Development Process:
- Qualifies scope of waterfall items required for functional processing
- Facilitates business SMEs timely review/approval of delivered specifications
- Certifies specifications approved by business SMEs
- Certifies/manages the appropriation of waterfall items delivered for testing
- Manages functional issue reporting
B. Management of issues identified during design and development phases.
C. This includes managing resources of required partners to support this activity:
- Certifies/manages the appropriation of issues delivered for testing/re-testing
- Manages functional/waterfall items delivered for testing through to resolution
- Manages functional issue reporting through to resolution
- Manages waterfall issue reporting through to resolution
- Manages Change Request Process
D. Work with other leads and agency’s business SMEs to adequately design, develop, test and deliver cross functionality:
- Analyze business associations and process impact across operational units for functional design
- Ensures appropriate business SMEs are involved in the appropriate project sessions
E. Production Management:
- Work with system integrator to deliver and schedule production changes through the production deployment process
- Coordinate all production activities with the system integrator, PPF’s IT Department, working closely with the Director of IT and PPF’s Database Administrator(s)
- Prioritize, with input from senior management, issues for deployment based on operational or other priority
- Change Order Management
o Manage and affirm change orders requested by line-of-business users
o Work with senior management and the vendor’s development and management teams to prioritize, approve, deploy, and verify/test change orders delivered into the production environment
o Develop and maintain statistics specific to change orders
- Coordinate all vendor product upgrades and deployments for testing and production release
F. Project Management:
- Work with other leads to manage the schedule of the project to ensure appropriate resources are available to accomplish project related goals:
o Determine schedule priority based on current project demands/activities
o Manage meeting frequency based on schedule and backlog for needed sessions
o Assist in defining agendas for meetings
o Balance scheduling restraints based on resource availability
o Report risks to schedule delays
- Reporting, Statistics, and Documentation – Analysis and Forecasting
o Develop dashboards, reports presenting real-time progress, areas of delay, etc. across all project components including but not limited to waterfall items, requirement delivery and