Programming Coordinator

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

The Media Operations team responsible for overseeing Studio Fulfillment provides client services & order management to several organizations throughout NBCUniversal including Global Distribution, Universal Pictures Group, NBC News, NBC Sports, NBCU Global Networks, USA Network, SyFy, Bravo, Sky, Saturday Night Live, Late Night with Jimmy Fallon and local TV stations. Program Operations serves as the liaison between various departments in order to fulfill content to all distribution outlets. The Programming Coordinator will work closely with the various internal and external digital media groups, the 24/7 support team, other Media Operations teams, the Advanced Media Products team, and Engineering to ensure the accurate and reliable distribution of content to secondary platforms and third party clients.

Responsibilities:

• Monitor delivery of high priority content to high revenue platforms, troubleshooting, and escalating to respective support teams to quickly rectify any potential issues
• Work across multiple media asset management systems to process and deliver features, trailers, and episodic content
• Participate in both daily and weekly internal team meetings
• Provide regular order updates and escalate issues to team Specialist.
• Regularly communicate with internal support teams to ensure content is delivered on time.
• Additional duties as needed and assigned by Supervisor(s)

Qualifications

Requirements:

• A high school diploma and relevant certification or associate degree in Media or Communications, or equivalent professional experience
• 1+ year experience in client facing customer service role
• 1+ year experience in a role exhibiting excellent written and oral communications, effective interpersonal skills, and project management

Desired Characteristics:

• Minimum 1 year experience in the technology or media industry, with a proven track record in successful project management with cross-functional teams demonstrating superb communication and organizational skills
• 1+ years experience in a job or school related activity using computers and software applications including MS outlook, MS Teams, MS Word, & MS Excel
• Experience in media asset management system such as mediator and translator

Additional Requirements:

• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
• Must be willing to work in New York - in a hybrid model, contributing from the office 3x per week, and understand that business needs may alter over time.
• Please Note: This position will start in Englewood Cliffs, NJ for the foreseeable future before being relocated to New York. 
• Must be willing and available to work any shift including overnight shifts, weekends, and holidays to meet the needs of a 24x7/365 operation, with possibility of schedule changes on short notice, based on business needs and priorities.
• Must be at least 18 years old.