Programmer Analyst - Applications & Customer Relations

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Thank you for your interest in joining the University of Wyoming.  Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! 

Why Choose Us? 

At the University of Wyoming, we value our employees and invest in their success.  Our comprehensive benefits package is designed to support your health, financial security, and work-life balance.  Benefits include: 

Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan. 

Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs. 

Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure. 

Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth. 

Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources. 

At the University of Wyoming, we are committed to creating a supportive and enriching workplace. To learn more about what we offer, please refer to UW’s Benefits Summary. 

JOB TITLE:   

 Programmer Analyst - Applications & Customer Relations

JOB PURPOSE:

Analyzing user requirements, designing, coding, testing, and maintaining software applications that enhance business operations

This position has been deemed essential as addressed in the University of Wyoming’s Employee Handbook.  Employees in essential positions may be required to work during emergency closures and winter closure based on the nature of their job duties and the reasons for the closure.  

This position involves on-call status.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop client partnerships for effectively communicating with users to incorporate their needs and changes to correct problem situations.
• Install, modify, and maintain basic hardware and software for department computers and local area networks (LAN) stations; configure computers and write documentation.
• May perform similar work on separate modules within larger, complicated programs.
• Develop cross-checks and other tests; use tests to analyze application or programming problems; correct problems within set project deadlines.
• Develop a working understanding of ongoing functional operations.
• Work on-call schedule, as directed, during non-business hours.
• Produce effective reports for department.

SUPPLEMENTAL FUNCTIONS:

• Provide computer, program application, and report writing instructions to users.
• May provide backup support to major programs with critical campus-wide effects.
• Maintain currency in programming field; may recommend equipment and software purchases for department.
• Promote teamwork and information sharing within designated division, and as appropriate, with other divisions.

COMPETENCIES:

• Analysis/Problem Identification 
• Collaboration
• Consistency
• Integrity
• Teamwork (Cooperation)
• Work Tempo

MINIMUM QUALIFICATIONS:  

Education:  Bachelor’s degree in Computer Science or a related field

Experience: 1 year work-related experience in computer programming is preferred

Required licensure, certification, registration or other requirements: Valid driver's license with a motor vehicle record (MVR) compliant with the University Vehicle Use Policy.