Program Support Administrator

Due to the academic and administrative complexity of the program and responsibilities assigned to faculty and staff within the program, it is vital to have a Program Support Administrator to provide administrative support for the program and its faculty/staff. Adequate administrative support for the program ensures compliance with ACOTE Standard A.2.10.

Full-time, 12-month, Staff position

The Program Support Administrator will:

• Work closely with and under the supervision of the Pfeiffer University MSOT Program Director
• Assist with purchasing requirements for the program.
• In collaboration with the program director, initiate requisitions for purchases, initiate purchase orders (PO’s) for approval, verify invoices received, and reconcile these expenditures.
• Ensure that all invoices are submitted in a timely manner and respond to inquiries regarding the status of requisitions, PO’s or goods/services received.
• Run routine budget reports from databases/programs.
• Post purchases and expenditures to various accounts using the appropriate templates.
• Assist with travel reimbursement forms and travel expense reports for all staff and faculty.
• Manage vendor files and vendor contact information.
• Set up and maintain all fiscal records and documentation for the department
• Reconcile department credit card statements for multiple employees and researches any inconsistencies or issues.
• Plan, prioritize, and schedule meetings and appointments for the Pfeiffer University MSOT Program Director.
• Make daily decisions regarding calendars.
• Work closely with the Pfeiffer University MSOT Program Director and Human Resources in the search, interviewing and hiring of new employees
• Facilitate new employee onboarding.
• Assist in the coordination of activities regarding promotion and recruitment for the program
• Provide support and assistance in the ongoing programmatic assessment and accreditation processes as designated by the Pfeiffer University MSOT Program Director.
• Answer telephone, direct, screen calls, take and relay messages.
• Provide information to callers, greeting persons entering the program office, and directing individuals to the correct destination.
• Provide general clerical and administrative support to the program’s faculty and staff
• Prepare letters and documents, receiving and sorting out e-mail and deliveries.
• Ensure that common areas in office premises are equipped with required office supplies as appropriate.
• Assist in the planning and implementation of programmatic events i.e. faculty retreats, orientation week, white coat ceremony, advisory boards meeting, etc.
• Work collaboratively with administrative and faculty/staff to assess operational and program needs.

Supervisory Responsibilities

The Program Support Administrator may supervise student workers, as assigned. 

Work Environment/Dynamics

The Program Support Administrator will work closely with and under the supervision of the Pfeiffer University MSOT Program Director. The Occupational Therapy Studies program at Pfeiffer University works as a collaborative unit within the Center for Health Sciences and the Graduate School. 

• Minimum Bachelor's degree in Business Administration or related field
• Excellent verbal and writing communication skills
• Excellent interp