Program Specialist I/II

Office of Admissions, Moral Character

Program Specialist I Annual Salary Range: $60,494 - $80,655

Program Specialist II Annual Salary Range: $66,539 - $88,724

FLSA: Non-Exempt / Union Represented

This position will allow for up to four days of remote work. 

About the Office: 

The Office of Admissions oversees all activities required for admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students’ Exam, and the Legal Specialization Exams. The office conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Applicant fees, accreditation fees, and interest income fund the Office of Admissions. Admissions processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California.  

About the Job:

The Pre-Processing section of the Moral Character Determinations unit seeks to fill a Program Specialist I/II position with an experienced administrative professional with at least two (2) years of relevant experience. This position requires a proactive person who can work independently to process and manage a high-volume moral character application caseload, ensure each submission is complete, and approve cases with minimal significant background history. The ideal candidate must communicate effectively, verbally and in writing, pay close attention to detail, have a strong background in providing excellent customer service, and be comfortable with technology (Salesforce experience is a plus).

Please note that all employees in the Office of Admissions are required to work at examinations to which they are assigned; this will include overnight travel between two to four times per year.

Definition
Under direct supervision, the Program Specialist I performs a variety of general and/or Office-specific technical and administrative support duties. 

Under general supervision, the Program Specialist II performs a variety of general and/or Office-specific technical and administrative support duties.

Distinguishing Characteristics

This is the entry-level classification in the Program Specialist classification series. Incumbents work under direct supervision while learning job tasks, progressing to general supervision and independence as procedures and processes of assigned areas of responsibility are learned.   

The Program Specialist I classification is distinguished from the Program Specialist II classification by the latter’s more complex and difficult clerical and administrative support responsibilities. 

This is the journey-level classification in the Program Specialist classification series. Incumbents at this level are expected to perform assignments under general supervision and to adapt to changing work processes and may assist with training new employees in work procedures and methods.

The Program Specialist II classification is distinguished from the Program Specialist I classification by the former’s more complex and difficult technical and administrative support responsibilities. Incumbents in Program Specialist II positions are also expected to perform their duties with less supervision than incumbents in Program Specialist I positions.

Examples of Essential Duties

Program Specialist I 

Duties may include, but are not limited to, the following: 

• Performs technical and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. 
• Receives, sorts, distributes, and processes in-coming/outgoing mail and other materials. 
• Files documents and maintains office folders, program transactions, records, and other documents.
• Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. 
• Assists in the planning and logistical functions of activities, including scheduling transportation and arranging for the use of facilities. 
• Assists in the preparation and maintenance of statistical data, reports, and correspondence. 
• Responds to routine written and telephone inquiries. 
• Assists with the administration of State Bar examinations. 
• Prepares a variety of forms, labels, envelopes, and correspondence. 
• Processes records and enters data on forms and into data systems; analyzes information to ensure forms or reports are complete, accurate, and filed. 
• Operates office equipment, including copy machines, scanners, fax machines, computers, printers, and other equipment. 
• Learns to set up rooms for meetings or conferences, including c