Program Optimization Lead, OptiFreight

What Field Sales Consultant, Admin/Ops contributes to Cardinal Health

This role reports to the Program Optimization Manager at Cardinal Health with a dotted line to the customer’s VP Supply Chain Site Operations and Logistics. Is responsible for developing, quantifying and evaluating the transformation of internal and external information into business intelligence; includes data acquisition, mining, analysis, data integrity management, metrics management and reporting. Additionally responsible for supporting the strategic objectives that are developed in collaboration between Cardinal Health; Opti Freight and the customer.

Location

• Targeting candidates in the Philadelphia, PA area. Position requires on site customer support.

Accountabilities

• Work collaboratively with internal and external teams including Sr. Manager Products and Services, Operations, and Customer Service during the deployment process as well as identify opportunities post go-live for improved analytics and enhancements to further differentiate our solutions.

• Strong communication skills, comfortable presenting to and interacting with customers from the warehouse to the C-Suite on a regular basis including facilitation of meetings.

• Possess strong work ethic, self-motivated and able to operate independently with limited direct supervision, while also comfortable working with a multi-disciplinary team.

• Capable of adapting to change and able to successfully perform in an evolving environment

• Results oriented, ensuring we deliver on commitments while also working to continuously improve processes.

• Strong project management skills for creating and leading implementation plans for projects and initiatives and on-going administration of efficiency and savings.

• Strong listening and problem-solving skills and ability to develop plans to improve process efficiency.

• Ability to learn and understand technical details and act as a subject matter expert for hospital transportation and supply chain.

• Able to be on site with customer and the ability to travel to customer’s site locations included in the Opti Freight program.

• Serve as operational and technical logistics resource representing freight management.

• Serve as a point of escalation for internal and external key stakeholders and the dock team concerning delivers, freight invoices that fall under the OptiFreight program.

• Possess a "can do" attitude with a "will do" work ethic.

• Possess a sense of urgency and a proactive customer service philosophy.

• Possess a high level of interpersonal skills necessary to work cooperatively with various constituents.

• Must be flexible and positive in a fast paced and ever-changing environment

• Demonstrate a positive attitude, high integrity, and self-discipline.

• Strong analytical/quantitative skills.

• Teamwork and customer service orientation.

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Qualifications

• Bachelors degree in related field, or equivalent work experience, preferred

• Ability to work on site 5 days a week

• Ability to travel 10% of the time which includes regular regional travel to remote-sites (day trips) and occasional overnight stay

• 3-5+ years experience implementing large scale solutions, working in a matrixed organization

• Strong written, verbal and presentation skills to all levels of an organization

• Experience in Transportation, familiar with carriers (FedEx, UPS, DHL, Courier/Same Day, LTL and TL) preferred

• Manage and report performance data to all levels within client organization

• Analytical with experience identifying and addressing cost-savings and/or cost recovery opportunities with a proven record of achieving goals

• Proficient working within large amounts of data with Microsoft Excel and Access (PivotTables, Identify Trends, Estimate Savings, Basic Report Creation, Drill Down to Location/Department)

• Experience in change management, project management, or Lean Six Sigma background preferred

• Customer/Vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

• May contribute to the development of