Program Manager, Viewing Product

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive. 

The Program Manager, Viewing Product will be responsible for increasing team efficiency and collaboration while managing our team programs and priorities. We need a results-oriented team player, with strong organization skills to guide complex programs through their lifecycle, including clearly communicating status, risks and remediation plans to technical and non-technical stakeholders.

Key Responsibilities

• Manage Viewing Product programs and priorities working closely with Product managers, UI/UX Designers, Technology teams and Business stakeholders, across 2-3 workstreams
• Partner closely with other PMO and Technology Delivery teams to ensure successful delivery
• Create and distribute clear and consistent project/program plans for cross-functional teams, leadership and stakeholders on a daily, weekly or monthly cadence as needed
• Proactively identify, manage, escalate and mitigate program risks, issues and dependencies
• Facilitate and lead cross-functional working sessions for programs (i.e. Personalization & Content & Metadata workstreams), across various stakeholders and multiple time zones
• Manage Intake process, planning and roadmap activities to deliver key results based on OKRs
• Identify and implement new and improved processes, frameworks, and governance that reflect team feedback, are agile, and will scale internationally to meet global business needs
• Manage program capacity, forecasts, timelines, milestones and deliverables
• Track actions and next steps after meetings and ensure on-time delivery of agreed-upon tasks
• Solve complex operational challenges through problem-solving and
• Ensure PMO processes and governance standards are adhered to

Qualifications

• 6+ years of program management or project management experience
• Experience planning and shipping large-scale Product, UX or Technology related programs
• Proven record of success in an agile, fast-paced and cross-functional environment
• A self-starter with excellent time-management skills and strong attention to detail
• Experience with JIRA and Confluence
• Understanding of all types of project management methodologies
• Superb written and verbal communication skills, presentation and meeting facilitation skills

Additional Qualifications:

• An understanding of the streaming industry i.e., landscape, business models & trends
• Results-oriented with initiative to work as a team until the job is complete
• Highly collaborative, able to build strong relationships with cross-functional teams
• Adaptable performer who can lead effectively under pressure and significant change
• Exhibits company values: Integrity, Creativity, Teamwork, Pioneering Spirit, Ownership

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the