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Program Manager, Senior
Nationwide IT ServicesUnited States - Remote, United StatesRemotefull_timeVerifiedPosted 22 Jul 2026
💰 $155,000/yr($135,000/yr – $155,000/yr)
About the role
Program Manager, Senior
Clearance: Active Secret
Certifications: Active PMP certification
Position Summary
Nationwide IT Services, NIS, is seeking a Program Manager for a potential opportunity to provide overall leadership, management, supervision, and accountability for performance of the ALC ISD Professional Services contract. The Program Manager is the principal contractor representative responsible for coordinating all development, operations, configuration management, information assurance, platform/operational technology services, financial, staffing, and contractual performance across the program.
The Program Manager directs the Project Managers and technical leadership team, serves as the primary liaison between the Government and the contractor, and ensures that all personnel, deliverables, projects, and services satisfy contractual, technical, schedule, cost, quality, security, and performance requirements.
Work Location: 100% remote; must perform work during the USCG ALC’s prescribed Eastern Time core operating hours.
Essential Duties and Responsibilities
Clearance: Active Secret
Certifications: Active PMP certification
Position Summary
Nationwide IT Services, NIS, is seeking a Program Manager for a potential opportunity to provide overall leadership, management, supervision, and accountability for performance of the ALC ISD Professional Services contract. The Program Manager is the principal contractor representative responsible for coordinating all development, operations, configuration management, information assurance, platform/operational technology services, financial, staffing, and contractual performance across the program.
The Program Manager directs the Project Managers and technical leadership team, serves as the primary liaison between the Government and the contractor, and ensures that all personnel, deliverables, projects, and services satisfy contractual, technical, schedule, cost, quality, security, and performance requirements.
Work Location: 100% remote; must perform work during the USCG ALC’s prescribed Eastern Time core operating hours.
Essential Duties and Responsibilities
- Provide overall program leadership for five contractor teams.
- Serve as the primary contractor liaison with the Contracting Officer, Contract Specialist, COR, ISD management, Government technical leads, and other stakeholders.
- Establish the program-management structure, governance model, communication process, escalation process, and performance-management framework.
- Develop, maintain, and implement the Program Management Plan and associated technical, staffing, quality, risk, transition, communication, and performance plans.
- Ensure all work is planned and performed within approved scope, schedule, staffing, cost, quality, and contractual requirements.
- Integrate schedules and dependencies across development, operations, configuration management, information assurance, and operational-technology projects.
- Monitor staffing levels, vacancies, employee performance, onboarding, background investigations, security clearances, training, retention, and replacement actions.
- Review and approve program schedules, project plans, staffing plans, risk registers, corrective-action plans, deliverables, and management reports.
- Anticipate technical, staffing, schedule, cost, cybersecurity, and performance problems and implement timely mitigation actions.
- Ensure all contractual deliverables are complete, accurate, consistent, and submitted within required timeframes.
- Oversee preparation and submission of the Monthly Progress Report, staffing matrix, project metrics, system-performance reports, personnel and training reports, risk reports, and other required deliverables.
- Monitor service levels, project performance, ticket backlogs, change-request completion, system availability, vulnerability remediation, quality, schedule adherence, and customer satisfaction.
- Conduct regular program-management reviews with Project Managers, team leads, corporate leadership, and Government stakeholders.
- Ensure contractor personnel comply with USCG, DHS, DoD, Federal, local, cybersecurity, privacy, safety, Section 508, supply-chain risk-management, and records-management requirements.
- Manage program-level risks, issues, dependencies, corrective actions, and continuous improvement initiatives.
- Coordinate phase-in, phase-out, knowledge transfer, continuity of operations, and transition activities.
- Ensure all projects follow applicable Agile, DevSecOps, Systems Engineering Life Cycle, project-management, configuration-management, and IT service-management processes.
- Provide technical direction for systems-development and systems-integration activities and resolve cross-team conflicts and priorities.
- Identify innovative technologies, processes, and management practices that improve mission performance, quality, security, efficiency, and cost effectiveness.
- Represent the contractor at program reviews, executive briefings, performance meetings, technical reviews, audits, and other Government meetings.
- Provide timely written and oral reports to Government and company executive management.
- Bachelor’s or associate degree in Computer Science, Information Technology, Engineering, Mathematics, Business Management, or a related field.
- Active PMP certification.
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