Program Manager - Residential

Position: Program Manager - Residential

Reports to: Senior Program Manager - Residential

Compensation: Competitive starting salary $88,800 - $112,800 commensurate with skills and experience, Full Pay Range: $88,800 - $136,700

*Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications in the pay equity assessment to determine equitable salary placement. Candidates should expect compensation offers within the starting compensation range. The full pay range is included to show the potential earnings for this position with sustained high performance.

Employment Classification: Full Time, Exempt

Application End Date: 09/30/2026

Anticipated Start Date: As soon as possible; position is open until filled  

Office Location: Portland Metro Area, Oregon, USA

BACKGROUND

About Energy Trust of Oregon

Energy Trust of Oregon is an independent nonprofit organization dedicated to energy efficiency and renewable energy development. We serve Oregon customers of Portland General Electric, Pacific Power, NW Natural, Cascade Natural Gas and Avista, and SW Washington customers of NW Natural. Year over year Energy Trust is recognized as one of the 100 Best Nonprofits to Work for in Oregon.

Our Vision

Clean, affordable energy for everyone.

Our Commitment to Diversity

We recognize the lack of diversity in our industry, and we actively seek to address it with our hiring and retention practices as well as our values. We believe every person and their lived experience is integral to building a vibrant culture and delivering effective services to all customers we serve. We are committed to the principles of diversity, equity and inclusion, and we encourage candidates with diverse backgrounds and experience to apply.

Our Location

Energy Trust provides a range of work location options, including remote, hybrid and in-office work. This position will represent Energy Trust in public settings and potentially at community events. We are open to candidates who live throughout Oregon and Washington. The Program Manager - Residential would be expected to report to the office on a quarterly basis, at minimum.

Requirements

What We’re Looking For:

The Program Manager - Residential position is responsible for program planning, contractor network management, procurement activities, budget oversight, performance management, stakeholder engagement, and achievement of participation and energy savings goals.

This role works closely with Energy Trust staff, utility partners, Program Management Contractors (PMC), Program Development Contractors (PDC), home assessment providers, trade allies, and community-based organizations to ensure customers receive high-quality assessments that connect them to energy efficiency opportunities. This individual reports to the Senior Program Manager – Residential

This position is expected to report to the Portland office quarterly at a minimum for all staff and other in-person meetings.

What You’ll Do:

• Manage all aspects of the residential home assessment program, including planning programs, market research, contractor engagement, procurement activities, performance management, and continuous improvement initiatives.

• Lead planning and development of program delivery strategies that support Energy Trust's strategic objectives and utility partner goals.

• Ensure program design, marketing, implementation, and customer engagement activities are aligned with Energy Trust priorities and coordinated with Portland General Electric, Pacific Power, NW Natural, Cascade Natural Gas, and Avista.

• Develop and maintain strong relationships with home assessment providers, implementation contractors, trade allies, community-based organizations, and other key stakeholders.

• Monitor assessment quality, customer experience, referral activity, and program performance to identify opportunities for improvement.

• Ensure equity and community engagement principles are embedded in program design, implementation, and evaluation to reduce participation barriers and improve access for rural, underserved, and priority populations.

• Lead competitive procurement and contracting activities, including development of RFPs, scopes of work, bid evaluation, contract negotiations, and contractor selection.

• Manage complex contracts, budgets, deliverables, and contractor performance to ensure program goals are achieved.

• Analyze program participation, energy savings, b