Program Manager, Operational Technology (OT) Network

POSITION: Program Manager, Operational Technology (OT) Network

DIVISION: Operations

DEPARTMENT: SCADA Maintenance and Engineering

UNION/GRADE: Unit 9/Grade 29

TO VIEW OUR BENEFITS PLEASE CLICK ON THE LINK! - https://www.mwra.com/02org/html/benefits.htm

BASIC PURPOSE:

Serves as technical Operational Technology (OT) SCADA network manager by developing, configuring, implementing and supporting the systems used by the SCADA team.

SUPERVISION RECEIVED:

Works under the general supervision of the Senior Program Manager, SCADA East Engineering.

SUPERVISION EXERCISED:

Supervises SCADA Monitoring & Control Engineers, Project Managers, and Project Engineers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serves a liaison to contracted vendors for assigned OT network products and reviews maintenance contracts.
• Maintains current knowledge of OT cybersecurity frameworks as outlined by ISA, CIS, and NIST.
• Proactively manages OT network devices such as routers, switches, and firewalls. Reviews security policies and procedures, analyzes system logs for threats and makes recommendations to mitigate emerging security risks.
• Collaborates with Director, Security and staff on IT and SCADA security issues.
• Develops and implements process and procedures, for system integration and migration. Tests and deploys system OS updates and updates and patches to maintain OT network hardware security.
• Advises Senior Program Manager, SCADA East Engineering and Senior Program Manager, SCADA West on evaluating and recommending technical solutions and software.
• Documents operating procedures to conform to MWRA standards and SCADA standards. Contributes to the development and updating of the SCADA standard as technologies change.
• Plans and leads implementation of solutions for OT/SCADA networking including LAN, WAN, and radio communication.
• Schedules upgrades and implements solutions to maximize OT network performance to ensure operational coverage.
• Creates and maintains detailed drawings of the logical network to include hardware and cabling.
• Setup and configures complex switching and routing environment for the SCADA department OT Network.
• Troubleshoots malfunctions of operating systems, network hardware and software, and outages as well as network problems.
• Recommends appropriate tools required to measure OT network performance and capacity. Conducts Network monitoring and testing
• Provides visual interface of network connection status and alerts for halted communication paths.
• Supports and maintains backup solution for assigned systems and optimizes the available resources through management of backup jobs, bandwidth and hardware devices.

OTHER RESPONSIBILITIES:

• Performs related duties as required.

MINIMUM QUALIFICATIONS:

Education and Experience:

• A Bachelor's degree in computer science, electrical engineering or related field; and
• At least seven (7) years of experience implementing and maintaining a large-scale enterprise network environment is required; OT /SCADA network experience preferred, or
• Any equivalent combination of education and experience.

Necessary Knowledge, Skills and Abilities:

• Technical knowledge of and demonstrated experience with a large network (LANS, WANS and VLAN), network devices Network Operating System ( Microsoft Windows server and Linux), routing protocols (including BGP, EIGRP and OSPF); DNS; DHCP HP Hardware products/technologies (such as RAID, SANS, NAS, and fiber channel devices).
• Proficiency in Virus Protection products and management solutions (McAfee or similar products); Patch management solutions (Ivanti ISec or similar product); Network Management products); and Enterprise Backup Solutions and Storage system administration and vSphere ESX/ESXi.
• Experience with Ethernet/IP, CIP, Modbus, OPC and Cisco IOS is preferred.
• Experience with microwave and other radio technologies preferred
• Ability to diagnose effectively and interpret problems on a variety network devices.
• Excellent technical project management, interpersonal, written and oral communication skills.

SPECIAL REQUIREMENTS:

A valid Massachusetts Class D Operator's License.

Preferred certifications: GIAC (GICSP, GCIA, GCIP); Network (CCNA, CCNP, CCIE), MCSE certification and CISCO product certificatio