Program Manager, Industrial Engineering

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

The Industrial Engineering Program Manager (IE Program Manager) will oversee critical programs and project management involving engineering functions for Operations, Fulfillment, Safety, Learning, Pharmacy, and Compounding teams reporting to the Director of Industrial Engineering.  The IE Program Manager will focus on the strategic programs identified by the cross functional teams and Director of IE, and will directly support the goals of these teams to ensure we meet our organizational objectives and goals. This IE PM will work closely with teams across the company, to ensure that critical and enterprise initiatives are met. This role will focus on strategic initiatives set forth by Head of S&OP and Director of IE to ensure that projects, product launches, and critical functionalities within Fulfillment Operations & Pharmacy Compounding are properly managed across functions in order to meet deadlines and reflect the needs of various company stakeholders. The desired candidate will be creative, dedicated, and motivated, be passionate about healthcare, and love solving problems.  At time, this role may serve as a proxy for the Director of Industrial Engineering or their direct reports.

You Will:

• Lead project initiatives by ensuring critical business issues and medical compliance are addressed in project decisions; drive process changes based on stakeholder feedback; and ensure high-quality project deliverables.
• Focus on the strategic road map of the Industrial Engineering team as identified by Operations leadership to ensure critical projects and milestones are met while properly partnering with cross functional partners to ensure critical requirements have been met & stakeholder initiatives are realized.
• Evaluate program benefits to drive prioritization decisions and communicate financial impact to our Finance partners.
• Collaborate closely with others to identify requirements, manage programs, prioritize based on need, and hit milestones for cross functional programs
• Engage in dialogue and use good judgment to balance internal and external stakeholder priorities 
• Communicate program or project schedule, capital budget tracking and critical updates or issues through constant engagement
• Develop and promote processes to facilitate streamlined work for the teams and cross-functionally in areas of continuous improvement, process analysis, material handling design, labor standards, facility planning, safety & quality compliance
• At times, this role may serve as a proxy for the Director of Industrial Engineering or their direct reports.
• Lead or participate in cross-functional improvement projects to drive operational excellence
• Utilize principles of lean manufacturing and ergonomic design to ensure efficient and safe workspaces are created during project design phase and document such efforts to ensure requirements are being met.
• Analyze space utilization and recommend improvements to onsite IEs to help maximize storage capacity and optimize workflow

You Have:

• 5+ years of work experience in Industrial engineering functions managing projects or programs, perform continuous improvement, capital budgeting and facility design in a warehouse or manufacturing setting. 
• Exceptional communication skills, both written & verbal: Confidently and clearly know what, when, and how to get a message across. Experience working diplomatically with high-profile stakeholders. 
• Self-starter aptitude and ability to work independently: At ease working in a fast-paced environment, handling multiple pr