Program Manager I, II or Sr

JOB POSTING - OPEN UNTIL FILLED 

Position Title:

Program Manager, I, II, Senior

Business Reporting Unit:

Customer Programs and Services

FLSA Status:

Non-exempt (I) Exempt (II and Sr)

Level:

Non-Manager

EEOC Category:

Professionals (I and II) First-Mid level officials (Sr)

EEOC Job Group

SVC Consultants (I and II)

Team Leaders (Sr)

Does this position involve transmission and/or marketing functions? -  TRM, MKT, or N/A

N/A

CIP status - Cyber, Physical, Both or Neither (Select one)  

Neither

Job Code

KG071 (I)  KG040 (II)  KG 110 (Sr)

Safety Sensitive:

Yes

Last Business Unit Review

 6/2025

Position Description:

The Program Manager I, II, and Senior will provide overall program management for Energy Programs (e.g. Customer Solar Interconnection Process and Customer Energy Optimization Programs) offered by Tucson Electric Power (TEP), UniSource Electric (UNSE) and UniSource Gas (UNSG). This includes daily oversight of support staff (e.g. Technical Specialists and Program Coordinators) for program implementation and reporting. The Program Manager will be responsible  for management of program goals related to Energy Programs including participation, energy savings, budgets, reporting, and identification of program changes that are necessary The Program Manager will also provide guidance and work with Corporate Communications for mass media campaigns including internet, social media, television, radio, and print as well as being a speaker at various community special events. 

Position-Related Responsibilities:

• Provides overall promotion, leadership, and management for  Energy Programs.

• Manages and directs vendors, installers and implementation contractors related to Energy Programs.

• Responsible for annual third party evaluations of Energy Programs.

• Assists with the planning, development, prioritization and management of Energy Programs to ensure goals and milestones are met.

• Promotes Energy Programs for UNSE, UNSG and TEP to existing customers and developers. Gains commitment from the customers to participate in available programs. Negotiates and develops written contracts for participants as necessary.

• Manages tracking of incentive payments and  program savings.

• Develops and manages use of pricing and accounting methods to assure cost recovery for Energy Programs.  Assists with process development and manages monthly SOX compliance reports as required for Energy Programs.

• Works closely with other Program Managers, Program Coordinators and Technical Specialists to coordinate efforts and achieve additional energy savings.

• Ensures support staff is accurately maintaining customer contracts and credit tracking for Energy Programs.

• Works closely with outside contractors, installers and other key industry partners to develop appropriate strategies to meet goals for participation in Energy Programs.

• Prepares analytical reports to measure the success of Energy  Programs and adjusts as necessary.

• Provide regular reports to the Director, or Manager on the status of Energy Programs.

• Identifies opportunities and develops broad-based partnerships with diverse stakeholders (e.g. local governments, business organizations, nonprofit organizations, etc.) who may be integral to program delivery.

• Responds to questions from regulatory agencies such as the Arizona Corporation Commission related to Energy Program.

• Effective