program manager - Digital Strategic Programs
StarbucksAbout the role
Now Brewing – program manager - Digital Strategic Programs! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
We’re looking for a dynamic program manager to lead high-impact and high-visibility Digital initiatives and programs. The Program Manager for Digital Strategic Programs plays a critical role in supporting day-to-day program execution across cross-functional teams for highly cross-functional and strategically important Digital initiatives and programs. This role drives delivery rigor through task-level coordination, tracking dependencies, maintaining clear documentation, and delivering leadership updates to support smooth planning and execution for the Initiative of Program roadmap.
As a program manager - Digital Strategic Programs, you will…
· Program Execution & Cross-Functional Coordination
o Develop, maintain, and manage high-level program timeline spanning pods.
o Track portfolio level activities against defined scope, milestones, and timelines.
o Proactively surface risks, blockers, and scope or timeline variances, escalating as appropriate.
· Cross-Functional Stakeholder Management
o Partner with pod/track leads and functional stakeholders to align on scope, priorities, and delivery expectations.
o Facilitate collaboration across teams to support resolution of dependencies and execution challenges.
· Meeting Facilitation & Program Documentation
o Plan, schedule, and facilitate working sessions with leads and cross-functional groups.
o Prepare agendas and document key decisions, action items, and next steps.
o Maintain and organize program documentation (e.g., plans, trackers, operating framework) in a centralized source of truth.
· Risk, Issue, and Decision Management
o Maintain RAID log capturing key risks, issues, assumptions, and decisions.
o Support mitigation planning and timely resolution of critical items.
o Escalate risks and decision needs to leadership.
· Leadership Communications & Status Reporting
o Prepare and distribute regular status reports to leadership and key stakeholders.
o Track progress against milestones, highlighting risks, and required decisions.
o Support leadership meetings through agenda preparation, meeting notes, and action tracking.
We’d love to hear from people with:
· 8+ yrs application of industry-based project management methodologies and tools.
· 8+ yrs managing complex large-scale business or information technology projects.
· 8+ yrs building and mentoring teams.
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