Program Manager, Continuous Improvement

Are you a servant leader who thrives in a fast-paced environment? You’re our ideal candidate for this role if you’re passionate about identifying opportunities for process improvements and implementing lean methodologies to reduce waste and enhance organizational and operational efficiency. Then we want to hear from you. Don’t miss this creative opportunity. You’ll introduce new things, take risks and have a blast while doing it! It requires an analytical mind, strong consultation and relationship management skills, and the ability to influence without authority. Most importantly, your work will matter. 

Your day may include:

• Developing and designing strategies to build a culture of continuous improvement across the organization
• Identifying and leading continuous improvement efforts
• Training employees on Lean principles and practices
• Working closely with front and back-office teams to ensure successful implementation of improvements
• Collaborating with stakeholders to develop and implement lean strategies tailored to their specific needs and goals
• Analyzing data and performance metrics to measure the effectiveness of implemented strategies and make data-driven recommendations
• Developing a strategy to create and maintain a library of current state process maps for key business areas
• Developing detailed reports and presentations to communicate findings, recommendations, and project outcomes
• Building strong relationships that foster trust and collaboration throughout the consulting process
• Staying current with industry trends and best practices in lean methodologies and continuous improvement

What you bring to the team:

• Bachelor's degree in Organizational Leadership, Business Administration, Technology or related field. Experience may be substituted on a year-for-year basis.
• Certified Lean Six Sigma Black Belt
  • Green Belt certification with an additional three (3) years (for a total of six) leading continuous improvement programs may be substituted on a year-for-year basis.
• Five (5) years’ experience in lean manufacturing or process improvement work
• Three (3) years leading continuous improvement programs
• Three (3) years of experience working with project management methodologies, tools and leading projects*
• Three (3) years’ experience using lean tools such as value stream mapping, 5S, Kaizen and Six Sigma*
  *may be concurrent with other experience
• Proven track record of implementing successful process improvements
• Proficiency in Microsoft Office Suite and other relevant software
• Advanced level Excel skills
  • Ability to organize large data sets and record macros to automate tasks
• Experience using Visio, Smart Draw or similar mapping tools
• Ability to train and mentor staff on lean methodologies
• Ability to manage multiple projects and priorities in a fast-paced environment
• Excellent problem-solving and analytical skills

Bonus points if you have:

• Master Black Belt Certification
• Coaching and mentoring experience
• Experience developing reports in Tableau or SSRS for data analysis to extract information, collect data and present findings
• Financial institution experience
• Project management certification
• Change management certification

Competitive base pay: $96,650.70 - $144,976.04 annually, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package

• The target starting pay for this position is $96,650.70 - $120,813.37 annually, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant’s pay history into account.
• The range above allows our employees room for growth through annual merit and other pay increase during their tenure in the position.

Where we’re located: 330 Union Ave, Olympia WA. Employee must reside and perform all work in the state of Washington. This is a hybrid position that blends working in-office and from home. Works onsite two (2) occasions per week.

When you’d work: Monday through Friday 8:30 am to 5:30 pm, full-time minimum 40 hours per week, with scheduling flexibility to meet service needs for this exempt position.   

Working from home/hybrid requirements: 

• Reliable, high-speed home internet connection
• Private, confidential workspace, away from distractions and other people
• Suitable desk/surface and desk chair

Perks: Here are a few benefits and perks we offer:

• Medical, Dental, Vision, and Li