Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

Justworks is seeking a Program Manager on one of our new investments focused around providing benefits optionality to customers of Justworks. The Program Manager, Benefits Platform will work cross functionally with a small team whose focus is building a new product to new and existing customers. This role will be responsible for working with leadership and teams across the Justworks ecosystem with the goal of driving understanding and adoption of health optionality. 

This position is based out of the Justworks Labs office (Chelsea, Manhattan), where we focus on innovation and future horizons. 

Your Success Profile

What You Will Work On

• Create rollout strategy for Health Optionality across the organization, focused primarily on customer facing teams
• Identify opportunities to drive  adoption across Sales and Customer Success departments
• Gather requirements from internal and external stakeholders as well as using available data - including Voice of Customer data, external market data, etc.
• Lead regular check-ins with project working groups and help keep critical deliverables on track
• Create detailed project timelines and make adjustments as needed, setting clear expectations for the working group
• Lead change, anticipate how other teams might be impacted and facilitate scoping and process design
• Identify, communicate, and mitigate potential risks to the success of projects you lead
• Liaise with partners and vendors outside of the organization to drive execution of projects with external dependencies
• Do what it takes to get the job done and motivate a team
• Be able to say “No,” but back it up with reasoning
• Maintain a positive attitude, even in the face of adversity
• Lead resolution efforts for issues that may arise and follow through until they’re completed

How You Will Do Your Work

As a Program Manager, Benefits Platform, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

• Customer focus - builds strong customer relationships and delivers customer-centric solutions.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Plans and aligns - breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules.
• Business insight - applying knowledge of business and the marketplace to advance the organization’s goals.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re h